Program Administration Specialist - Records Management
About The Position
Provide professional consultative support for an organization’s records management program, including oversight of the full records life cycle—creation, maintenance, use, and disposition—ensuring adherence to applicable records policies and standards. Interpret and apply federal records management laws and requirements, communicate recordkeeping responsibilities, and advise stakeholders on compliance expectations. Conduct records program reviews, identify gaps, document findings, and support continuous improvement activities. Support development, review, and maintenance of records retention schedules, including coordinating concurrence with external oversight bodies such as the National Archives and Records Administration (NARA). Participate in strategic planning, analysis activities, and compliance assessments required by applicable mandates, policies, and organizational drivers. Deliver training, guidance, SOPs, templates, and advisory services to improve organization-wide compliance and understanding of records and information management standards. Support transition to electronic records, including understanding of electronic content management, system capabilities, and electronic records requirements (e.g., electronic messages, metadata, retention, searchability). Assist with development of reports, briefings, inventories, analyses, and documentation supporting compliance, audits, and program management needs. Collaborate with stakeholders at all levels to ensure records creation, maintenance, and disposition align with organizational policies, federal requirements, and best practices. Support litigation hold activities, including understanding of preservation requirements for records and electronically stored information (ESI). Perform additional records management–related duties as assigned.
Requirements
- Bachelor's Degree or Higher.
- Minimum of THREE (3) years' experience supporting a records management program, including operational execution, documentation standards, and records life-cycle oversight.
- Ability to interpret, apply, and communicate federal records management laws, regulations, and policies, including recordkeeping requirements and compliance expectations.
- Experience conducting program reviews, assessments, or audits related to records management and information governance.
- Experience assisting with the creation, review, or maintenance of retention schedules, including coordination with NARA or equivalent archival authorities.
- Strong understanding of electronic records management concepts, including electronic messages, system capabilities, and technology considerations related to compliance.
- Ability to create SOPs, templates, checklists, and training materials supporting program compliance across diverse stakeholder groups.
- Strong communication skills (written and verbal), analytical abilities, and organizational skills suited to a compliance-driven environment.
- Experience developing reports, summaries, or briefings that communicate risks, status, and recommendations.
Nice To Haves
- Familiarity with NARA standards, OMB mandates, and records transition directives (e.g., M‑19‑21, M‑23‑07) as referenced in federal records management interview requirements.
- Experience supporting electronic content management (ECM) initiatives or system implementations related to records and information governance.
- Background in compliance, program management, audits, or organizational policy development.
- Experience supporting litigation hold processes, ESI preservation, or coordination with legal/compliance teams.
- Experience delivering training, leading workshops, or conducting briefings for program stakeholders.
- Certifications or coursework related to records management, information governance, archival science, compliance, or related disciplines.
Responsibilities
- Provide professional consultative support for an organization’s records management program
- Interpret and apply federal records management laws and requirements
- Conduct records program reviews, identify gaps, document findings, and support continuous improvement activities
- Support development, review, and maintenance of records retention schedules
- Participate in strategic planning, analysis activities, and compliance assessments
- Deliver training, guidance, SOPs, templates, and advisory services
- Support transition to electronic records
- Assist with development of reports, briefings, inventories, analyses, and documentation
- Collaborate with stakeholders at all levels to ensure records creation, maintenance, and disposition align with organizational policies, federal requirements, and best practices
- Support litigation hold activities
- Perform additional records management–related duties as assigned
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
