About The Position

OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission. SUMMARYCompiles, verifies, types, and files individual records. Responds to requests for medical records and performs other assigned clerical duties. Operates computer to enter and retrieve individual data.

Requirements

  • High School Diploma or equivalent
  • Six months of general office experience
  • Experience in medical records preferred
  • Valid driving license and registration for the state if providing transportation services.

Responsibilities

  • Maintains files and individual records in a timely manner by updating and filing client data upon receipt of information.
  • Initiates records for new clients and creates computer index.
  • Prepares file labels and maintains and audits filing sequence.
  • Assists in copying and distribution of record information per policy.
  • Sends and receives information via facsimile machine.
  • Operates computer to enter and retrieve individual data.
  • Maintains forms supply, including packet preparation.
  • Reviews clinical documentation prepared by program staff to ensure that timecard and clinical documentation coincide.
  • Ensures accuracy of all data.
  • Provides appropriate and timely follow-up and tracking as needed.
  • Forwards appropriate documents and information to other program staff upon request.
  • Keeps supervisor informed of problems or issues.
  • Performs other related duties and activities as required.
  • Assists individuals on the phone daily and provide assistance when individuals are in the office.
  • Provide transportation to individuals receiving services when needed.
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