TEMP - Sr. Professional

City of Garland•Bel Air South, MD

About The Position

Responsible for maintaining the integrity of the Water Distribution System and providing continuous, year-round call center and dispatch operations for water utility trouble calls. The role also serves as the municipal 311 operator for after-hours calls. As lead system operator, this position provides oversight to junior systems operations staff and supports evening and late-night operations by making decisions that assist system performance and management. The position monitors water system conditions and wastewater collection lift station data, and provides after-hours dispatch and operational support for water utility, animal control, and other non-emergency municipal needs.

Requirements

High school diploma or General Equivalency Diploma (GED).
Class C Water Distribution Operator License.
Class II Wastewater Collection License.
Five years of experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job.

Nice To Haves

High school diploma plus one year of advanced study.
Five to seven years of experience as a Water Systems Operator.
Comprehensive knowledge of water system operations and procedures.
Comprehensive knowledge of general dispatch operations.
Comprehensive knowledge of municipal government.
Skill in providing supervisory oversight.
Skill in developing and implementing work schedules for 24/7 operations.
Skill in assessing and making recommendations to management based on personnel and policy development.
Skill in basic computer operations.
Skill in operating various functions of a water distribution system.
Ability to work a flexible schedule.
Valid Class C Texas driver's license.

Responsibilities

Provide supervisory and operational oversight to junior systems operations staff in the lead system operator role.
Support evening and late-night operations and make decisions that assist system performance and management.
Suggest productivity improvements to the Water Production Supervisor based on observations and communication with system operators.
Maintain optimum departmental water pressure throughout all areas of the City.
Monitor water inflow, outflow, tank and tower levels, and pressure throughout the water system.
Monitor Wastewater Collection System Lift Station operations data continuously.
Provide continuous Water Utility operations and dispatching management support.
Provide after-hours, non-standby Animal Control dispatching and call management support for the municipality.
Provide continuous intra-City after-hours non-emergency support.
Serve as the municipal 311 operator for after-hours calls and manage water utility trouble-call dispatch operations.