Professional Services Consultant - NA
Speria•Atlanta, GA
•Hybrid
About The Position
About the Role We are seeking a driven and technically strong Professional Services Consultant to support the implementation and optimization of MTech’s cloud-based solutions. This role sits within the Professional Services team and is responsible for designing and delivering custom reporting, integrations, and analytics solutions that align with customer business processes. You will work directly with clients across a variety of functions—from executive stakeholders to operational teams—to ensure MTech’s platform integrates seamlessly with their systems and workflows.
Requirements
- Technically strong Professional Services Consultant
- Experience supporting the implementation and optimization of cloud-based solutions
- Experience designing and delivering custom reporting, integrations, and analytics solutions
- Ability to align solutions with customer business processes
- Experience working directly with clients across a variety of functions
- Experience communicating clearly with clients across both technical and non-technical audiences
- Experience designing and developing custom reports and analytics outputs
- Experience defining reporting structures including metrics, views, and data classes
- Experience troubleshooting and resolving reporting issues or defects
- Experience supporting testing, validation, and go-live activities
- Experience providing post-go-live support (hypercare)
- Experience designing and implementing integrations between applications and external customer systems
- Experience defining integration architecture, data schemas, and exchange methods
- Experience developing, testing, and deploying integration solutions
- Experience training and supporting internal teams and customers on integration usage
- Experience delivering training to clients and internal teams on reporting and integration tools
- Experience guiding customers on leveraging data models and database structures
- Experience collaborating cross-functionally with deployment and project teams
Responsibilities
- Partner directly with MTech customers to understand business processes, workflows, and system requirements
- Lead discovery and blueprint sessions to define solution scope
- Produce technical documentation such as data mappings, interface specifications, and report definitions
- Ensure adherence to internal project and governance standards
- Communicate clearly with clients across both technical and non-technical audiences
- Design and develop custom reports and analytics outputs based on client requirements
- Define reporting structures including metrics, views, and data classes
- Troubleshoot and resolve reporting issues or defects
- Support testing, validation, and go-live activities
- Provide post-go-live support (hypercare) for continuous improvement
- Design and implement integrations between MTech applications and external customer systems (e.g., ERP platforms)
- Define integration architecture, data schemas, and exchange methods
- Develop, test, and deploy integration solutions
- Train and support internal teams and customers on integration usage
- Deliver training to clients and internal teams on reporting and integration tools
- Guide customers on leveraging MTech’s data model and database structure
- Collaborate cross-functionally with deployment and project teams to ensure alignment on solutions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
