Professional Services Consultant - Implementation Specialist

Global Payments Inc. • Toronto, ON

6d • CA$50,000 - CA$65,000 • Hybrid

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As a Professional Services Consultant on the ACTIVENet Implementation team, you bring innovative solutions directly to organizations and create a real, measurable impact on their day-to-day operations. As a Professional Services Consultant, you will drive new business growth within our Implementation Team, with a primary focus on implementing our ACTIVENet (ANET) SaaS solutions. You will be a self-motivated Implementation Specialist to deliver technical services across ACTIVE’s enterprise software platforms. Services will be delivered across market segments and include database, platform, and infrastructure management (moves, upgrades), system integrations, and hardware configuration. The position works directly with our clients remotely and onsite throughout North America. Intake and analyze business problems then establish and deploy technical solutions.

Requirements

• Build strong client relationships: You will demonstrate a polished, professional approach while quickly establishing trust and credibility with enterprise-level customers.
• Solve complex challenges: You will apply strong problem-solving skills to navigate complex business processes, adapt to new technologies, and deliver effective solutions.
• Communicate with impact: You will deliver clear presentations and well-structured reports, while managing expectations and turning challenges into positive outcomes.
• Drive projects with ownership: You bring an entrepreneurial mindset to manage projects, support deployments, and ensure successful outcomes in dynamic environments.
• Leverage technical and industry expertise: You will utilize knowledge of software deployment, technical architecture (APIs, databases, SQL), and relevant industries to support client success and best practices.

Responsibilities

• Lead solution planning and design: You will partner with clients and internal stakeholders to scope requirements and design tailored hardware, software, and integration solutions that meet business needs.
• Drive successful implementations: You will coordinate day-to-day implementation activities, ensuring projects are delivered smoothly and aligned with defined timelines and objectives.
• Develop deployment and training strategies: You will create and execute technology rollout plans, including end-user training to support adoption and long-term success.
• Collaborate across teams: You will work closely with Project Managers, Consultants, and other stakeholders to align functional requirements with deliverables and ensure seamless execution.
• Ensure smooth project transitions: You will partner with support teams to facilitate effective handoffs at project close, setting clients up for continued success post-implementation.

Benefits

• A competitive salary ($50,000 - $65,000 CAD) and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed