Professional Relations & Community Outreach Specialist

beBright • Knoxville, TN

1d • Hybrid

About The Position

The Professional Relations & Community Outreach Specialist drives practice growth through referral relationship development, community engagement, local marketing, and social media support across one or more orthodontic locations. This is a hands-on, people-first role for someone who thrives on building connections, representing a brand in the community, and helping practices grow.

Requirements

• 1–4 years of experience in marketing, community outreach, referral relations, or a customer-facing healthcare role preferred.
• Strong interpersonal, verbal, and written communication skills.
• Experience with Instagram, Facebook, TikTok, and Google Business preferred.
• Highly organized, self-directed, and comfortable traveling between locations.
• Valid driver's license and reliable transportation required.

Nice To Haves

• Familiarity with Canva, social media scheduling tools, or CRM platforms a plus.

Responsibilities

• Build and maintain relationships with referring doctors, dental teams, pediatricians, schools, and community partners through regular in-person visits.
• Coordinate referral appreciation efforts including gifts, lunches, thank-you notes, and recognition initiatives.
• Organize lunch & learns, educational meetings, and referral appreciation events.
• Track referral activity and outreach efforts to support practice growth goals.
• Represent Epic Orthodontics at community events, school programs, health fairs, and family-focused activities.
• Assist with planning in-office events, open houses, and patient appreciation activities.
• Capture photos and videos at events, in-office activities, and team celebrations for social media use.
• Create and schedule local social media content in alignment with brand standards.
• Support online reputation management, including encouraging patient reviews and monitoring local engagement.
• Partner with practice leadership and the marketing team on local growth initiatives and promotional campaigns.
• Maintain accurate records of outreach activities, referral visits, events, and sponsorships.
• Prepare activity reports and manage outreach calendars and promotional inventory.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
• Retirement savings plan with employer safe harbor program
• Paid time off and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed