Professional Development Manager, Care Continuum BWH

Mass General Brigham•Boston, MA

6d•Onsite

About The Position

The Professional Development Manager (PDM) is a nursing leadership role with departmental, hospital, and Mass General Brigham (MGB) wide responsibilities. This role focuses on Care Continuum Management, specifically for nurses involved in case management and care coordination. The PDM partners with Nursing Leaders in Care Continuum and is accountable for designing, coordinating, and implementing programs for staff development, education, research, and quality. They promote an environment that facilitates professional growth and role competence, with a concentrated focus on specialty proficiency and regulatory compliance. The PDM also participates in hiring, evaluating staff performance, and the budgetary process, ensuring evidence-based practice is consistent across the division. The ideal candidate will promote a just culture and a culture of safety, with patient- and family-centered goals, serving as a visible leader and role model.

Requirements

Current Massachusetts licensure as a registered nurse required.
MSN (or) MS with a major in Nursing (or) DNP (or) PhD with a major in Nursing (or) a BSN with a Master's degree in a related field, required.
Minimum three or more years of inpatient hospital case management clinical experience required with developed leadership and team management abilities.
Proven experience in designing, developing, and implementing training programs in a healthcare or hospital setting.
Current certification in case management required. Certification must be maintained while employed in this position.
Demonstrated evidence of competent nursing practice in clinical area or specialty.
Strong understanding of healthcare and nursing industry regulations, compliance standards, and best practices.
Excellent communication and presentation skills, with the ability to engage and motivate various audiences.
Analytical skills to evaluate training program effectiveness and measure staff development progress.
Possess a passion for continuous learning and a commitment to staying abreast of industry trends and advancements.

Nice To Haves

Familiarity with learning management systems and e-learning platforms is desirable.

Responsibilities

Serve as a departmental nurse leader, communicate openly and effectively, revise and develop policy, participate in interdisciplinary and high reliability organization rounds, and professional representation.
Coordinate and deliver comprehensive onboarding, orientation and specialty specific education to ensure successful integration of new staff.
Champion quality improvement initiatives, safety reporting, proactive discharge planning, and unit-, nursing-, and physician-led performance improvement projects.
Manage annual education, organizational compliance, competency needs assessments, and analysis of clinical documentation and workflows.
Provide real-time coaching, bedside education, unit rounding, staff meeting leadership, and research collaboration to strengthen clinical practice.
Enhance performance of staff with varying skill levels, promote mentorship/preceptors, recognition programs, specialty certification support, continuing education, and engagement with professional nursing organizations.
Participates in leadership strategic planning meetings.
Applies theoretical and experiential knowledge of nursing practice to determine project and program strategies related to staff competency, new programs, new technologies, research, and evidence-based practice.
Provides expertise, direction and is responsible for the development of goals and objectives for educational programs.
Leads evidence-based practice initiatives.
Provides leadership coverage for patient care and nursing practice in the absence of a Nurse Director.
Conducts annual and ongoing evaluation of nurses, patient care assistants, emergency services assistants, and medical assistants and provides formal and informal feedback.
Identifies learning needs and develops and implements programs for patient education within the area of specialization.
Facilitates the acquisition of advanced clinical skills in clinical staff nurses and graduate students through role modeling, practice, coaching and consultation in the clinical setting.
Participates in the development of programs/systems to meet the requirements of state and federal regulatory agencies to ensure compliance.
Represents the Chief Nursing Officer /Associate Chief Nurses/Senior Nursing Director on committees as needed.
Develops and/or revises policies/guidelines based on changes in practice, new research findings/equipment, or products along with ensuring education/in-servicing is completed.
Communicates clear expectations for BWH/Department of Nursing quality initiatives and outcomes measures and strategies to enhance performance measures.
Leads quality and safety efforts while promoting a just culture framework.
Creates a budget for programmatic work and monitors expenditures in accordance with budget allocations.
Provides recommendations for capital budget purchases.
Promotes cost effective delivery of care and programs and keeps within budget.
Determines training resource requirements for designated programs.
Participates in and presents at hospital and service line committees, councils, and educational programs.
Maintains and updates clinical knowledge and skills based on current nursing and health care practices.
Identifies own learning needs and goals, and designs a plan to meet them.
Supports the nursing professional practice model and care delivery model.
Participates in annual peer feedback.
Fulfills professional role through involvement in professional organization activities, presentations, and publications.
Demonstrates professional, courteous, and respectful demeanor in working with patients, families, staff, and providers.
Collaborates with inter-professional teams on identified programs/projects.
Uses nursing theories and research findings to plan, design, and evaluate nursing practice and to generate researchable clinical problems.
Promotes staff and student utilization of the research process.
Utilizes scientific method in collecting data on clinical practice issues.
Identifies research questions and pursues opportunities to fund and implement research.
Applies for research grants and participates in hospital research initiatives as applicable.
Presents locally, nationally, or internationally about research findings and engages in other educational activities, such as publications, consultations, and courses.
Remains current with clinical research to ensure scholarly and innovative nursing practice.
Participates in special projects as directed by the Chief Nursing Officer/Associate Chief Nurse/Senior Nursing Director.