Professional Development External Programs Coordinator

Wilson Elser•Miami, FL

9d•Hybrid

About The Position

The Professional Development External Programs Coordinator is a key member of the firm’s Learning and Development team, responsible for managing client-facing Continuing Legal Education (CLE) and Continuing Education (CE) accreditation programs for attorneys, adjusters, and other professionals. SHRM credit may also be sought and arranged for attendees of these external programs on an ad hoc basis. This role ensures compliance with jurisdictional regulations, supports the planning and execution of client-facing educational programs, and assists attorneys with their ongoing professional development and accreditation needs. The External Programs Coordinator will collaborate closely with cross-functional teams, including Marketing, Professional Development, and external vendors, while serving as a central resource for external CLE and CE compliance, reporting, and program administration. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines in a fast-paced environment. This position offers flexibility to work remotely from anywhere or in a hybrid or onsite capacity from any of our offices.

Requirements

2+ years’ experience in a professional services environment, law firm experience preferred
Bachelor's degree or equivalent required, ideally in HR or related field.
Demonstrate strong organizational, analytical, and problem-solving skills, with the ability to effectively prioritize competing responsibilities and deadlines
Strong attention to detail and refined, polished written work product
Exercise autonomy as needed
Use sound independent judgment in decision-making
Suggest innovations and improvements to elevate learning programs and enhance client service
Exhibit well-developed interpersonal and communication skills to interact effectively with team, peers, external clients, and cross-functional departments
Proficiency in MS Office, and experience with Workday and CE Manager preferred.

Responsibilities

Along with contacts from the firm’s Marketing team, coordinate the planning, administration, and execution of client-facing CLE and CE programs.
Serve as a primary point of contact for external CLE and CE programs, managing program logistics, accreditation coordination, communications, and virtual or in-person program support.
Prepare, submit, and manage CLE and CE accreditation applications across multiple jurisdictions, ensuring full compliance with applicable regulations, reporting requirements, and deadlines.
Partner with Marketing, and other internal stakeholders to execute educational programming that aligns with firm objectives and client needs.
Build and maintain relationships with CLE, CE, and learning vendors to support current and future educational initiatives and enhance the firm’s professional development offerings.
Maintain and update the firm’s Practicing Law Institute (PLI) membership roster, including tracking attorney onboarding and departures to ensure accurate records and continued compliance.
Orient and support new and existing attorneys with the effective use of the PLI platform and other CLE resources to support compliance tracking and reporting requirements.
As needed, assist with the management and maintenance of the firm’s CLE database and MCLE reporting systems and filings, ensuring accurate tracking, reporting, and record retention.
Monitor attendance records and participation for client training sessions and accredited programs, ensuring proper documentation and compliance with jurisdictional standards.
Respond to CLE and CE-related inquiries from attorneys and internal stakeholders, providing guidance on state-specific accreditation and compliance requirements as needed.
Audit and maintain CLE and CE program files to ensure completeness, accuracy, and compliance with both firm policies and jurisdictional guidelines.