Professional Business Process Outsourcing

Gainwell Technologies LLC•Any city, OH

13d•$54,300 - $77,500•Onsite

About The Position

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Your role in our mission Essential Job FunctionsAssists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. Accompanies the sales team, as needed, to client sites.Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.Monitors processes and resolves participant issues; escalates as appropriate.

Requirements

Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, information technology, computer science or related field preferred
Three or more years of business process outsourcing, consulting or systems implementation experience
Experience working with business processes
Experience working with information technology applications and infrastructure

Nice To Haves

Organizational and time management skills
Communication, presentation and facilitation skills
Ability to conceptualize, develop and apply business and management consulting applications and services
Ability to assess clients' business and identify improvement opportunities
Willingness to travel

Responsibilities

Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation.
Accompanies the sales team, as needed, to client sites.
Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).
Prepares work plans, documents project scope and reviews with client to ensure accuracy.
Monitors project schedules to ensure timelines and deliverables are met.
Demonstrates system setup to clients before system is finalized.
Tests and analyzes system configuration against requirement documents during implementation and administration.
Monitors processes and resolves participant issues; escalates as appropriate.