Productivity Services Engineer
About The Position
The Productivity Services provides services in support of the U.S. Army Network Enterprise Technology Command (NETCOM). You will support the design, development, engineering, integration, and technical and operational support to employ specified NIPRNET, SIPRNET, and Deployed Forces (DF) portion of the Department of Defense Information Network (DODIN). You will support NETCOM in operational and technical engineering of desktop collaboration and productivity services which includes voice, video, electronic mail, messaging/chat, data storage, documents, presentations, spreadsheets, etc. architecture in the Army Enterprise. We are looking to hire a full-time Productivity Services Engineer to support our IT services contract located at Fort Huachuca, AZ.
Requirements
- Microsoft Enterprise products and tools
- Microsoft Office suite and working knowledge of Microsoft Visio
- Excellent technical writing, critical thinking/analytical, oral and written communication skills
- Current understanding of Army Enterprise LWN capabilities, tools, procedures, and operational constructs.
- BA/BS or equivalent experience
- DoD 8570.1-M Certification: IAT Level II Certification
- Computing Environment Certification, Microsoft Associate Certification (or equivalent)
- Secret Clearance
Responsibilities
- Provide support to operational organizations supporting RFCs and IAVA compliance.
- Support re-engineering efforts required by integration to GNE AD, and other systems external to Army 365 via approved data standards.
- These systems include but are not limited to Remedy/ITSM, NetMan, HBSS, ACAS/REM/Retina, and DoD VMS.
- Participate in strategy sessions, strategic assessments, and design reviews of NetOps capabilities to validate enterprise approach and associated work products.
- Provide technical integration, engineering, test and analysis and operational support to identify interoperability issues related to enterprise capabilities or network design, Active Directory, identify management, as it relates to Tier III problem resolution.
- Manage incidents and problems; confirm validity of issues and problems; seek known solutions related to more complex issues.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability Insurance
- Long Term Disability Insurance
- Supplemental benefits (Cancer and Accident).
- Employer-sponsored Basic Life Insurance up to $50,000.
- Employer-sponsored Value Adds – FreshBenies
- 401(k) with matching
- 11 Paid Holidays
- 120 hours PTO accrual per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
