Production Underwriter-Senior Living

Superior Insurance Partners LLC•Chicago, IL

52d

About The Position

The Production Underwriter for Seren Specialty Insurance, specializing in Senior Living liability coverage, is responsible for building and maintaining a profitable book of business by developing strong relationships with agency partners, assessing and analyzing complex risks, and crafting tailored insurance solutions. This role blends underwriting discipline with business development, emphasizing proactive engagement, market expertise, and a deep understanding of the senior living sector. The position requires both technical acumen and relationship management skills to drive growth, ensure sound underwriting practices, and deliver consistent value to Seren’s insureds and agency partners.

Requirements

Bachelor’s degree required; preferred (Business, Marketing, Risk Management, or related field).
Minimum of 5 years of experience in liability underwriting within the senior living, healthcare, or specialty casualty sectors.
Experience with carrier, program business, or surplus lines underwriting strongly preferred.
Strong agency and broker relationships within the Senior Living Insurance market
Senior Living and Healthcare Risk Evaluation
Underwriting Discipline and Documentation
Market Development and Agent Engagement
Coverage Form Knowledge and Policy Language
Data and Trend Analysis
Portfolio and Pipeline Management
Relationship Management
Business Development Mindset
Time Management and Prioritization
Presentation and Communication Skills
Collaborative Problem Solving

Responsibilities

Develop and maintain strong relationships with retail agents and brokers who specialize in Senior Living operations, driving submission flow and bind rates for Seren Specialty Insurance.
Provide responsive, knowledgeable support to agents throughout the quoting and binding process, ensuring a positive and efficient experience.
Solicit and underwrite new business opportunities, focusing on senior living communities, including skilled nursing, intermediate care, assisted living, independent living communites.
Engage with existing and prospective partners through meetings, webinars, and education sessions to promote Seren Specialty’s senior living program and specialized coverage offerings.
Support renewal retention by providing expert guidance on coverage adjustments, pricing, and loss prevention recommendations.
Establish, track, and report on a production pipeline of new and renewal business.
Identify and pursue underserved segments and emerging risks within the senior living and healthcare liability space.
Collaborate with marketing and operations teams to enhance agent engagement and streamline submission processes.
Assess, price, and bind new and renewal accounts in accordance with Seren Specialty underwriting guidelines and authority levels.
Analyze operations, exposures, and loss history of senior living facilities to determine appropriate coverage terms, conditions, and pricing.
Determine class codes, exposure bases, and applicable rating adjustments to ensure fair and sustainable premium levels.
Review applications, inspections, and financials to assess risk quality and ensure complete documentation of underwriting rationale.
Communicate quote terms and coverage recommendations clearly to agents and brokers.
Partner with internal teams to ensure accurate policy issuance and timely servicing.
Provide feedback to product and actuarial teams to refine underwriting appetite and enhance Seren Specialty’s offerings in the senior living market.
Collaborate with fellow underwriters and leadership to ensure consistent application of underwriting standards and best practices.