Production Underwriter/Broker

USG Insurance Services, Inc.•Charlotte, NC

42d•Hybrid

About The Position

USG is a national wholesale broker and managing general agent (MGA) with a strong presence across the country, working with over 400 markets and writing business in all 50 states. The company has been recognized as a 5-star MGA for four consecutive years and a Top Insurance Workplace for five years. USG emphasizes a collaborative, mentoring, and hands-on training environment, encouraging diversity and empowering team members. They utilize in-house IT teams to manage proprietary and third-party systems, ensuring technological advancement in their sales operations. This role involves direct engagement with independent Property and Casualty Retail Agents, acting as a representative for contract or brokerage carriers to solicit, underwrite, market, and secure coverage in the excess and surplus lines marketplace. Building strong relationships to cultivate a profitable book of business is a key aspect of this position.

Requirements

3 years of either wholesale broker/MGA or carrier experience, excess & surplus lines preferred
Must be a sales driven “people person” who likes to establish new relationships while learning communication strategies and sales methods.
Energetic, self-motivated, goal oriented, and able to thrive in a team environment.
Strong knowledge and experience of property and casualty insurance including: coverages, rating, terminology and technical procedures.
P&C License required.
Must be experienced in Microsoft Suite, and other Windows based software applications.
Ability to quickly learn new programs and applications.

Nice To Haves

E&S License preferred, but not required.

Responsibilities

Develop and maintain strong relationships with retail agents to drive new business opportunities and grow an assigned book of business.
Evaluate, underwrite, and broker risks by analyzing coverage needs, exposures, and market conditions to deliver competitive solutions.
Market submissions to carrier partners and negotiate terms, pricing, and coverage to achieve optimal outcomes for clients and the organization.
Manage the full lifecycle of accounts, including new business, renewals, endorsements, and servicing needs.
Collaborate with internal teams and carrier partners to ensure timely processing, placement, and policy issuance.
Maintain a high level of responsiveness and professionalism in all communications with agents, carriers, and internal stakeholders.
Monitor market trends, carrier appetite, and industry developments to identify new opportunities and stay competitive.
Ensure compliance with company guidelines, underwriting standards, and regulatory requirements.
Accurately document account activity and maintain records within agency management systems.
Contribute to the growth and profitability of the business by meeting or exceeding production and revenue goals.

Benefits

Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Team member Assistance Program
Medical, Dental, Vision, and Life
401K Retirement Plan
Flexible Spending Account
Dependent Care
Tuition Reimbursement
A week of hands-on, in-person training to meet our corporate team
Access to 24/7 virtual training through USG University
Outstanding Company Holiday Schedule and Generous Paid Time Off Package
Potential for exponential growth in the company