Production Technician

Castle Hill Gaming•Tulsa, OK
•Onsite

About The Position

Castle Hill Gaming is seeking a Production Technician in Tulsa, Oklahoma. This technical role prepares gaming machines for new installations and conversions. The technician assembles machines, checks that they function properly, and performs diagnostics, maintenance, and repairs on Castle Hill Gaming equipment, including basic maintenance and repairs to servers and associated equipment. The role also involves preventive maintenance, equipment cleaning, logging work in approved reporting software, and keeping current with jurisdictional changes and equipment upgrades. The technician works with minimal supervision to troubleshoot issues and collaborates with teammates to complete tasks. Employment is contingent on successfully completing a background investigation and obtaining approval for any necessary tribal gaming license. Candidates must be able to obtain and maintain tribal gaming licenses. The employer is Ironworks Development LLC, which develops Castle Hill Gaming products. Visa sponsorship and transfers are not offered for this position.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of technical or electrical experience.
  • Ability to obtain and maintain tribal gaming licenses.
  • Valid driver’s license.
  • Experience with Microsoft Office, including Word, Excel, and Outlook.
  • Great attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to move and control gaming machines or equipment weighing up to 550 pounds with the aid of dollies and tools.
  • Ability to move and transport equipment weighing up to 40 pounds short distances without mechanical aids.
  • Ability to continuously position oneself to maintain and troubleshoot gaming machines.
  • Successful completion of a background investigation and approval of any necessary tribal gaming license are conditions of employment.

Nice To Haves

  • Previous experience in a casino or gaming environment.

Responsibilities

  • Assemble gaming machines and ensure they function properly and are ready for installation.
  • Perform diagnostic checks, maintenance, and repairs on Castle Hill Gaming equipment.
  • Perform basic repairs and maintenance on servers and associated gaming equipment.
  • Perform preventive maintenance, including cleaning machines, tightening loose hardware, and securing loose wiring.
  • Log maintenance and repair actions in approved reporting software.
  • Stay current with jurisdictional changes, upgrades, and modifications.
  • Clean and maintain equipment.
  • Troubleshoot issues with minimal supervision.
  • Work with others in a team environment to complete tasks.

Benefits

  • Competitive salary.
  • 100% company-paid health insurance for employees, families, and domestic partners.
  • Company contributions to employee HSA accounts.
  • 401(k).
  • Student loan repayment program.
  • Generous paid time off: 15 days PTO and 8 paid holidays.
  • Paid leave for paternal leave, bereavement, and jury duty.
  • Employee equity incentive plans.
  • Company-provided cell phone for full-time employees.
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