Production Technician

Network Craze Technologies•Williston, VT

13d

About The Position

Network Craze is a provider of new and refurbished enterprise network equipment and IT infrastructure. The Production Technician works on the Production Team in the production lab to test and certify refurbished equipment. The role involves inspecting equipment, updating firmware, troubleshooting technical issues, and verifying standard accessories to help ensure equipment quality, reliability, and customer satisfaction. The position offers hands-on experience with a wide range of network equipment and exposure to diverse enterprise network environments.

Requirements

At least 2 years of hands-on experience testing, configuring, troubleshooting, or repairing IT or networking hardware.
Knowledge of networking concepts and equipment.
Ability to independently test and troubleshoot enterprise switches, access points, servers, and related hardware.
Proficiency with Microsoft products, including Windows and Office 365.
Familiarity with Visual Studio Code, terminal, and GIT.
Technical troubleshooting and repair experience.
Methodical, thorough, and detail-oriented approach to procedures and quality control.
Adaptability and willingness to learn new technologies.
Teamwork and excellent communication skills.
Ability to sit and stand, lift up to 40 pounds, and perform repetitive tasks with precision.
Must be prepared to undergo a background check.

Responsibilities

Test and certify refurbished enterprise network equipment.
Inspect equipment for physical condition and verify that standard accessories are included.
Use command-line interfaces and device management interfaces to verify components and ports.
Update firmware and reset device configurations.
Troubleshoot technical issues and identify equipment requiring repair or failing inspection.
Document test results and follow technical procedures.
Work efficiently and collaboratively in a fast-paced production environment.