Production Technician

Loyola University

28d•$24 - $30

About The Position

The Production Technician provides production and logistical services for academic classes, University events, conferences, and campus physical asset relocations. The role prepares facilities and supports events through setup and operation of furniture, stages, lighting, audio-visual, and other technical equipment. It may include directing student and on-call staff and overseeing University support staff and third-party vendors. Work hours are scheduled weekly according to event needs, with weekday, evening, weekend, and holiday adjustments. Assignments may take place at any University campus or off-site location, sometimes without prior notice. The position supports University constituencies and external community members and is categorized as essential personnel on the Emergency Operations team. The technician provides technical production support for University-sponsored events; selects, installs, and operates appropriate event technology; creates functional room layouts that comply with fire and safety regulations; coordinates support from University departments and outside contractors; and provides on-site leadership during setup, events, and breakdown. The role operates sound, lighting, and audiovisual systems, troubleshoots equipment failures, communicates issues and proposed solutions to event sponsors, and helps ensure successful events. Additional duties include managing work orders for University asset transfers, warehousing furniture during transitions, maintaining and repairing production inventory and University equipment, training and evaluating student staff, coordinating with campus departments and vendors, and checking event-space readiness, cleanliness, temperature, catering, and appearance. The position also supports appropriate hazardous-waste procedures in coordination with Environmental Health and Safety. Physical demands may include walking over uneven surfaces, bending, stooping, working in confined spaces, lifting and carrying items weighing 20–50 pounds and occasionally 100 pounds or more, exposure to varied environmental conditions and equipment, use of protective gear, and driving between facilities without advance notice.

Requirements

Vocational or technical training.
3–5 years of work experience.
Knowledge of software relevant to events and conference management, including spreadsheets, scheduling, and financial management.
Computer experience with Windows, Microsoft products, and utility and communication programs.
Strong interpersonal skills, tact, and diplomacy when working with campus community members, guests, students, faculty, sponsors, departments, and contractors.
Excellent written and oral communication skills, efficient work habits, strong organizational skills, and close attention to detail.
Ability to work independently and exercise sound judgment amid changing circumstances, problems, and emergencies, as well as work as part of a team.
Analytical ability, ingenuity, and judgment to lead decision-making and problem analysis and apply corrective action.
Ability to maintain poise, tact, and courtesy under pressure.
Ability to troubleshoot, service, and operate technical equipment owned by the University or rented from third-party vendors.
Flexibility to work evenings, weekends, and holidays as required.
Ability to successfully complete the driver's clearance process.
Ability to support the mission and values of Catholic Jesuit education and University goals for institutional diversity.
Must be eligible to work in the United States and complete employment eligibility verification by the first day of employment.
Successful candidates are subject to a pre-employment background check.
Ability to meet physical and environmental demands, including lifting and carrying moderately heavy items and occasionally items weighing 100 pounds or more, and potentially driving between facilities without advance notice.

Responsibilities

Prepare facilities for academic classes, University events, and conferences, including setup and operation of furniture, tarps, tables, chairs, lecterns, stages, lighting, audio, video, and other technical equipment.
Provide technical production support for University-sponsored events.
Assist in selecting appropriate technology for events and install and operate projectors, video and audio recorders, multimedia presentation equipment, microphones, and audio reinforcement devices.
Execute functional room layouts in compliance with fire and safety regulations.
Coordinate support services from University departments and outside contractors, including multimedia support such as sound reinforcement, light plots, large-screen video projection, IMAG, and satellite down-linking.
Lead on-site activity during event setup, execution, and breakdown, and enforce University policies as appropriate.
Operate sound and lighting systems and audiovisual equipment when requested; troubleshoot equipment problems and make decisions about responses to equipment failures.
Keep event sponsors informed of difficulties and propose solutions to help ensure successful events.
Pick up and return audiovisual equipment for events as needed.
Manage and complete work orders for transferring University assets, including furniture, lab and fine arts equipment, computers, boxed materials, and other assigned equipment, while minimizing disruption to relocated staff.
Warehouse furniture during transition periods and assist with the University's surplus furniture and supplies program.
Attend events to provide last-minute housekeeping and setups when needed; check cleanliness, room temperatures, catering responsibilities, and the overall appearance of classrooms, event spaces, atriums, restrooms, and surrounding areas.
Train student and on-call staff in proper installation and operation of audiovisual equipment and participate in evaluating student staff.
Serve as a point of contact for vendors and campus departments, including Maintenance and Environmental Services, Food Service, and Campus Police.
Oversee third-party contractors and ensure compliance with University policies and contractual requirements.
Perform general maintenance and repair of event production inventory and University equipment weekly or as required by usage or supervisor request.
Work with Environmental Health and Safety to ensure hazardous-waste removal policies are followed.
Perform other assigned duties and participate in required training.