Production Technician

Network Craze Technologies, Inc•Williston, VT

14d•$25 - $32

About The Position

Network Craze is a provider of new and refurbished enterprise network equipment and IT infrastructure. The Production Technician works on the Production Team in the production lab, testing and certifying refurbished equipment and gaining hands-on experience with a range of network equipment and enterprise network environments. The role ensures equipment quality and reliability through testing and refurbishment. Work includes inspecting physical condition, updating firmware, troubleshooting technical issues, verifying standard accessories, and documenting results to support customer satisfaction.

Requirements

At least 2 years of hands-on experience testing, configuring, troubleshooting, or repairing IT or networking hardware.
Knowledge of networking concepts and equipment.
Ability to independently test and troubleshoot enterprise switches, access points, servers, and related hardware.
Proficiency with Microsoft products, including Windows and Office 365.
Familiarity with Visual Studio Code, terminal, and GIT.
Experience in technical troubleshooting and repair.
Methodical, thorough, and detail-oriented approach with strong quality control skills.
Adaptability and eagerness to learn new technologies.
Motivation to work efficiently in a fast-paced environment.
Ability to work effectively as part of a team and communicate well.
Ability to sit and stand, lift up to 40 pounds, and perform repetitive tasks with precision.
Must be prepared to undergo a background check.

Responsibilities

Test and certify refurbished enterprise network equipment.
Inspect equipment for physical condition and verify that standard accessories are included.
Use CLI and device management interfaces to verify components and ports.
Update firmware and reset configurations.
Troubleshoot technical issues and identify units that require repair or should fail inspection.
Document testing results and follow technical procedures.
Work efficiently and collaboratively in a fast-paced production environment.