Production Technician

SAGE SUSTAINABLE ELECTRONICS•Madison, WI

4d•$20 - $22•Onsite

About The Position

Sage Sustainable Electronics is seeking an entry-level Production Technician to join its Operations team in Madison, Wisconsin. The role supports the evaluation, processing, and secure handling of IT assets. The technician follows established procedures and work instructions to contribute to accurate, efficient production operations in a fast-paced environment, while developing technical expertise through training and cross-training. No prior experience is required; related production, warehouse, electronics, or manufacturing experience is helpful. The position involves auditing incoming assets, entering and verifying information in the ERP system, performing basic diagnostics and grading, carrying out approved data destruction processes, and sorting equipment for resale, repair, parts harvesting, or recycling. It also includes installing operating systems according to documented procedures and following safety, quality, security, and operational requirements. Team members are expected to seek guidance when situations fall outside established procedures and escalate complex issues to supervisors or designated leads. Sage’s mission is to make the world more sustainable by extending the life of electronics. The company provides lifecycle services for hardware platforms from desktop computers to data centers and mobile devices, prioritizing reuse and responsible e-waste management. When recycling is necessary, Sage is certified e-Stewards. Sage is an equal opportunity employer and complies with applicable state, federal, and local regulations.

Requirements

Ability to communicate in English, including understanding and using common words and sentences and effectively exchanging relevant information in workplace situations.
High school diploma or GED.
No prior experience required.
Ability to learn and follow established work instructions and procedures.
Ability to accurately enter and verify information in computer systems.
Ability to use basic computer applications, including Microsoft Office.
Ability to work safely in a production environment.
Strong attention to detail and accuracy when performing tasks, reviewing information, and maintaining records.
Ability to follow written and verbal instructions and apply technical processes, procedures, systems, and work instructions while incorporating feedback and guidance.
Ability to recognize situations outside established procedures and seek assistance or clarification when appropriate.
Ability to contribute positively in a team-oriented environment, collaborate with others, remain open to feedback, and demonstrate willingness to learn.
Ability to safeguard confidential information and adhere to data security requirements, policies, and procedures.
Dependable attendance and reliability, with consistent achievement of productivity expectations.
Ability to lift up to 50 pounds.
Ability to stand, walk, bend, and perform repetitive motions for extended periods throughout the workday.
Ability to safely handle electronic equipment and related materials.

Nice To Haves

Related production, warehouse, electronics, or manufacturing experience.
Familiarity with computers, electronics, or related technology.
Previous experience in a production, warehouse, refurbishment, or manufacturing environment.
Experience using inventory management, ERP, or data entry systems.
Basic understanding of computer hardware components.

Responsibilities

Audit incoming assets and accurately enter asset information into the ERP system.
Perform basic diagnostics, evaluations, and grading of electronic assets according to established procedures and work instructions.
Complete approved data destruction and data security processes on electronic assets.
Identify and sort assets for disposition according to defined guidelines, including resale, repair, parts harvesting, and recycling.
Enter and verify asset information, processing details, and completed services within the ERP system.
Install operating systems on computer products following documented procedures.
Follow safety, quality, security, and operational requirements.
Seek guidance from supervisors or experienced team members when encountering non-routine situations, exceptions, or unfamiliar processes.
Participate in training and cross-training to develop technical skills, job knowledge, and proficiency in production processes.
Escalate complex technical issues or exceptions to supervisors or designated team leads.
Perform other duties as assigned.