Production Technician

Castle Hill Gaming • Tulsa, OK

10d • Onsite

About The Position

Castle Hill Gaming is seeking a Production Technician in Tulsa, Oklahoma. The role focuses on preparing gaming machines for new installations or conversions. The technician assembles and tests gaming machines, performs diagnostics, maintenance, and repairs on Castle Hill Gaming equipment, and carries out basic maintenance and repairs on servers and associated gaming equipment. The position also involves preventive maintenance, equipment cleaning, and recording maintenance and repair work in approved reporting software. The technician stays informed about jurisdictional changes, upgrades, and modifications, troubleshoots with minimal supervision, and collaborates with teammates to complete tasks.

Employment is contingent on successfully completing a background investigation and receiving approval for any required tribal gaming license. The position does not offer visa sponsorship or transfers. If hired, the employee's employer will be Ironworks Development LLC, which develops Castle Hill Gaming products.

Requirements

• High school diploma or equivalent.
• At least 2 years of technical or electrical experience.
• Must be able to obtain and maintain tribal gaming licenses.
• Valid driver's license.
• Experience with Microsoft Office, including Word, Excel, and Outlook.
• Great attention to detail.
• Excellent written and verbal communication skills.
• Ability to move and transport gaming machines or equipment weighing up to 550 pounds with dollies and tools.
• Ability to move and transport equipment weighing up to 40 pounds short distances without mechanical aids.
• Ability to continuously position oneself to maintain and troubleshoot gaming machines.
• Successful completion of a background investigation and approval of any necessary tribal gaming license are conditions of employment.

Nice To Haves

• Previous experience in a casino or gaming environment.

Responsibilities

• Assemble gaming machine parts and ensure each machine functions properly and is ready for installation.
• Perform diagnostic checks, maintenance, and repairs on Castle Hill Gaming equipment.
• Perform basic repairs and maintenance on servers and associated gaming equipment.
• Perform preventive maintenance, including cleaning machines, tightening loose hardware, and securing loose wiring.
• Log maintenance and repair actions in approved reporting software.
• Stay current with jurisdictional changes, upgrades, and modifications.
• Clean and maintain equipment.
• Troubleshoot issues and work with minimal supervision.
• Work with others in a team environment to complete tasks.

Benefits

• Competitive salary.
• 100% company-paid health insurance for employees, families, and domestic partners.
• Company contributions to employee HSA accounts.
• 401(k).
• Student Loan Repayment Program.
• Generous paid time off: 15 days PTO plus 8 paid holidays.
• Paid leave for parental leave, bereavement, and jury duty.
• Employee equity incentive plans.
• Company-provided cell phone for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED