Production Technician L3, Part-Time

Dr Phillips Center•Orlando, FL

11d

About The Position

A Production Technician L3 is a generalist in the Theater Operations Department who helps run events and non-union shows. The role includes setting up and operating audio, lighting, video, and other theatrical equipment; general event setup and teardown; theatrical maintenance; and other assigned physical tasks. The technician is expected to arrive promptly, perform work efficiently and to a high standard, maintain a customer-service-oriented attitude, and adapt flexibly to changing priorities. The technician inspects equipment for hazards, transports and handles it safely, sets it up and tests it before events, operates it during events, troubleshoots malfunctions, secures cables to prevent trip hazards, and ensures the safety and security of arts center and rental equipment. The role also involves reporting equipment problems, powering down and storing or staging equipment, following directions and technical layouts with minimal supervision, and assisting with stage reconfigurations and temporary decking installations. When needed, the technician serves as a Show Runner and transports artists between a hotel and venue in an arts center vehicle. The position requires a variable schedule, including evenings, weekends, and holidays. It involves lifting and handling equipment weighing up to 40 pounds, regularly loading and unloading equipment carts, and working outdoors in Florida heat and humidity for up to eight hours for plaza and off-site events. A valid Florida driver’s license is required.

Requirements

At least one year of practical theater or event support experience.
General proficiency in audio, video, carpentry/rigging, and/or lighting techniques and equipment.
Ability to read and understand stage ground plans, technical design drawings, and industry-specific paperwork.
Ability to read, hang, and focus a lighting plot safely under direction.
Ability to set up and operate a small standalone PA system and a general understanding of audio signal flow.
General understanding of backstage procedures and protocols.
Detail-oriented, with good follow-through and effective communication skills.
Valid Florida driver’s license.
Ability to work a variable schedule, including evenings, weekends, and holidays.
Ability to move, lift, carry, push, pull, and place objects weighing 40 pounds or less without assistance.
Ability to regularly load and unload equipment carts, including tables, chairs, and road cases.
Ability to work outdoors in Florida heat and humidity for up to eight hours.

Nice To Haves

Experience with DigiCo SD Series, Yamaha CL Series, Allen & Heath Avantis, and Shure Wireless audio consoles and equipment.
Experience with EPSON projectors and Panasonic and Blackmagic video consoles and equipment.
Experience with ETC EOS and HOG4 lighting consoles, HES moving lighting, sACN, and DMX.
Assistant stage management skills, including coordinating backstage activities, taping the stage, and assisting the show stage manager.

Responsibilities

Operate sound, lighting, video, and other stage equipment for events and non-union shows.
Inspect equipment for hazards before installation and transport, lift, and move equipment safely.
Set up equipment, conduct pre-event testing, and operate equipment throughout events and performances.
Troubleshoot equipment malfunctions and resolve issues promptly to client and guest satisfaction.
Secure cords and cables to prevent trip-and-fall hazards.
Maintain the safety and security of arts center and rental AV, sound, lighting, and staging equipment.
Report equipment problems promptly to the appropriate party.
Power down equipment and return it to storage or the loading dock for pickup.
Follow verbal directions, printed diagrams, and layouts with minimal supervision.
Adapt positively to changing priorities and provide service-first support.
Participate in stage reconfigurations and installations of temporary decking.
When needed, transport artists between a hotel and venue using an arts center vehicle.
Follow company safety, security, and operational policies and procedures.
Represent Dr. Phillips Center positively and support its culture and core values.
Maintain professional and friendly relationships with departments, colleagues, and partners.
Work effectively with internal and external customers, remaining calm and using patience, tact, and diplomacy as needed.
Maintain Dr. Phillips Center customer service standards and communicate effectively in English, both orally and in writing.
Perform other duties as assigned.