Production Team Member

HEART OF TEXAS GOODWILL INDUSTRIES•College Station, TX

23h•Onsite

About The Position

This position involves all facets of production, including receiving, sorting, grading, and processing all donated merchandise. Key responsibilities include meeting and assisting donors, logging donations, pricing and moving furniture, sorting hard goods and textiles, maintaining a clean and safe work area, and processing items according to specific operational procedures like the Dell Reconnect SOP. The role also involves hanging clothing, watching for theft, material handling, and operating a baling machine.

Requirements

Ability to perform each essential duty satisfactorily
Must pass a drug screen
A criminal background check is required
A driver’s license check is required if approved to drive a forklift
Ability to follow instructions
Ability to deal with standardized situations with only occasional or no variables
Ability to create and maintain working relationships within a collaborative team environment
Customer service skills and the ability to work effectively with a variety of individuals and personalities
Proficiency in completing assignments independently and on time
All educational backgrounds are accepted; or up to one-month related experience and/or training; or equivalent combination of education and experience
Forklift certification must be obtained through a company-specific training program (if operating a forklift)

Nice To Haves

Ability to read the English language preferred
Ability to add and subtract two-digit numbers preferred

Responsibilities

Meet and greet every donor immediately
Meet every donor with a basket or dandux to properly care for each donation; assists donors by unloading vehicles
Log each donation on the daily production sheet
Thank every donor with the quote “thank you for helping to change lives” and offer each donor a sticker that states “I changed a life.”
Offer a coupon and a receipt to each and every donor
Carefully bring the donation into the processing area and sort by textiles, computers, or hard goods
Immediately prices all furniture and takes to the sales floor, room permitting
Take all hard goods to the wares processing station and textiles to the textile station
Switch all full gaylords of product at both wares and textile stations, as needed or directed
Lifts heavy objects by hand, in a team lift, or with a two-wheel dolly
Maintains clean and safe work area and surroundings
Secures work area at end of shift
Receive and process donations in a timely manner
Sort, process, and price merchandise including donated and new goods as needed
Visually inspect and separate textile donations by category such as salvage, hanging, household, underclothing, and others as designated by management
Hangs items on appropriate hanger and places on rack
Maintain stock in store by removing items from rack, shelves, and display areas as per manager’s request
Keep area clear of hazards
Keep work area clean to include sweeping, cleaning, and maintaining grounds as assigned
May cashier on a relief basis as needed
Suggests changes in working conditions to increase efficiency of department
Move saleable clothing to hanging area
Put clothing on coat hangers in proper manner as instructed by the supervisor; May include putting on clips and buttoning garments
Place clothing item on pricing rack or rack to be moved to the pricing area
Putting clothing on the floor for sale
Watches for theft
Receive and process items as directed
Separate items by category as designated by the Dell Reconnect SOP
Follow and execute the Dell Reconnect SOP
Palletize items neatly stacked to a height requirement as designated in the Dell Reconnect SOP
Wrap palletized items with shrink wrap to ensure stability during transport
Weigh and label all completed gaylords and pallets per the Dell Reconnect SOP
Utilize provided tracking sheet to record load type and weight as appropriate
Transfer information from tracking sheet into Dell Reconnect Logistics Portal
Notify supervisor when at least 35,000 lbs. have been processed, so pick-up can be scheduled
Keep area clear of hazards and keep work area clean
Assist other departments as needed
Suggests changes in working conditions to increase efficiency of department
Loads and unloads donation and salvage trucks
Moves materials and items from receiving and production areas to other designated areas using hand trucks, dollies, or other equipment
Sorts and places materials or items in appropriate production areas or in other designated areas
Fills requests for materials, tools, or other items and distributes items to production workers or production stations
Fulfills all orders as directed; marks materials with identifying information
Accepts donations and completes donation receipts as needed
Lines compression chamber of baling machine with covering before baling
Trucks or carries materials to baling machine
Places materials in compression chamber of baling machine
Distinguishes material types by category
Removes material as needed
Moves lever or electric switch, causing ram to compress material
Threads tie bands around bale and twists or clamps ends of bands to tighten bands
Opens compression chamber doors and removes bale from machine
Trucks bales to storage place