Production Support Engineer

Agama Solutions • Minneapolis, MN

5d • Hybrid

About The Position

This is a contract position for a Production Support Engineer located in Minneapolis, Minnesota. The role involves supporting an enterprise-level environment, including Windows and Linux systems, and cloud applications. The engineer will be responsible for application production support, utilizing SQL and scripting languages, and leveraging observability tools.

Requirements

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through work experience, training, military experience, education.
• 4+ years of application production support experience.
• 3+ years of SQL experience.
• 1+ years of scripting experience with tools such as Unix Shell, Python, Ansible, etc.

Nice To Haves

• Experience supporting an enterprise-level environment including Windows and Linux.
• Strong verbal, written, and interpersonal communication skills.
• Outstanding problem solving and decision making skills.
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
• Observability experience with tools such as SPLUNK, AppDynamics, Grafana, Azure App Insights, ITRS.
• Ability to work effectively in a team environment.
• Ability to manage initiatives involving process improvements.
• Experience supporting cloud applications.

Responsibilities

• Provide application production support in an enterprise-level environment.
• Support Windows and Linux systems.
• Support cloud applications.
• Utilize SQL for data management and querying.
• Employ scripting languages such as Unix Shell, Python, or Ansible.
• Leverage observability tools like SPLUNK, AppDynamics, Grafana, Azure App Insights, or ITRS.
• Manage initiatives involving process improvements.
• Prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed