Summer 2027 Production Support Analyst Intern

Peraton • San Diego, CA

5d • $25 - $30 • Hybrid

About The Position

Peraton is seeking a Summer 2027 Production Support Analyst Intern to support the County of San Diego Contract from June 2027 to August 2027. As a Production Support Analyst Intern, students will help keep County systems running by supporting incident management, tracking SLA performance, and building dashboards and executive reports. Your analysis will give leadership visibility into service health across County operations. Peraton is the County of San Diego's IT and telecommunications partner, supporting the technology that County departments rely on to serve more than 3 million residents, from public health and social services to public safety and libraries. As an intern/co-op on the CoSD program, you'll work alongside Peraton professionals on real projects that modernize County services, including emerging work applying AI to how software is designed, built, and delivered. This is a full-time (40 hours/week) for a 10-week summer internship, hybrid, based in San Diego, CA.

Requirements

• US Citizenship
• HS Diploma and some advanced level training.
• Current undergrad or graduate student pursuing a degree in Information Technology, Information Systems, Computer Science, Data Analytics, or related field
• Analytical and troubleshooting skills
• Proficiency in Excel
• Clear written communication

Nice To Haves

• Experience with ServiceNow or another ticketing system
• Familiarity with ITIL concepts (ITIL 4 Foundation a plus)
• Dashboard or reporting experience (Power BI, Tableau)
• Exposure to monitoring tools (CloudWatch, Splunk) or SQL

Responsibilities

• Support incident management
• Track SLA performance
• Build dashboards and executive reports
• Provide leadership visibility into service health across County operations

Benefits

• Overtime
• Shift differential
• Discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED