Production Supervisor - 2nd Shift

Jabil•Memphis, TN

About The Position

The Production Supervisor directs the activities of the Machine Support group, maintains production schedules, and ensures the group adheres to quality standards. The role includes leadership and management of recruitment, employee development, performance management, and department communication. It also oversees technical operations such as equipment maintenance, technical staff planning, department records, line moves and builds, and vendor scheduling. The supervisor supports customer service, continuous improvement, safety, and compliance with company security procedures.

Requirements

  • Bachelor’s degree in Engineering preferred, and three years of experience in maintenance management, or an equivalent combination of education and experience.
  • Hands-on experience and knowledge of Surface Mount Technologies (SMT) and Thru-hole equipment and gear.
  • Knowledge of process optimization, Statistical Process Control, Design for Manufacturability, Design for Test, Demand Flow Technology (line balancing), and Design of Experiment methodologies.
  • Knowledge of engineering disciplines including chemistry, mechanical, electrical, and industrial engineering as they relate to surface mount and final assembly.

Responsibilities

  • Direct the activities of the Machine Support group and maintain production schedules and quality standards.
  • Recruit, interview, and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs; communicate hiring criteria to recruiters and coach staff on interviewing and hiring.
  • Monitor team member turnover, identify contributing factors, and implement improvements.
  • Identify individual and team strengths and development needs; create or validate training curricula and mentor staff.
  • Create and manage succession plans for the machine shop function.
  • Establish measurable individual and team goals, solicit performance feedback, provide coaching and counseling, and complete team member evaluations on time.
  • Drive continuous improvement in operational metrics and achievement of organizational goals; coordinate large teams during crises.
  • Ensure recognition and rewards are managed fairly and consistently.
  • Provide a forum for communication and exchange of ideas, organize information clearly, encourage input, and adapt communication style to team members.
  • Oversee the maintenance management program, including repair parts, preventative maintenance, feeder maintenance, and support equipment maintenance.
  • Plan technical staff activities and maintain department reports and records.
  • Supervise planning and execution of line moves and builds.
  • Schedule equipment vendors for equipment installation, repair, and updates.
  • Ensure procedures and work instructions are efficient and not redundant; identify and implement improvements and best practices.
  • Prioritize customer service by anticipating and meeting expectations and resolving problems quickly and effectively.
  • Use Jabil’s Advanced Engineering group to ensure useful support to Jabil South and establish new measurement systems where possible.
  • Follow applicable safety and health rules, supervisor directions, and company security procedures.
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