Production Supervisor

Red, White & Blue | Mile High Thrift | World Thrift | Valley Thrift | Community Thrift | Thrift • Gretna, LA

5d • $17 - $19

About The Position

As the Production Supervisor at RWB Thrift, you will support the Production Manager and oversee daily operations in the production room. You will work closely with the production team to maintain efficient workflows, quality standards, and production goals. The role includes supervising production activities, coaching and developing team members, and ensuring compliance with safety and operational procedures. You will collaborate with the Production Manager to improve productivity, resolve operational issues, and contribute to the thrift store’s success. Guidance and support will be provided by the Production Manager, with opportunities to learn scheduling, recruitment, employee management, and broader business operations.

Requirements

• Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
• Basic computer skills, including MS Office, Teams, and Outlook.
• Ability to work independently and complete assignments within provided instructions, routines, and accepted practices.
• Ability to safely perform essential job functions and meet qualitative and quantitative productivity requirements.
• Ability to occasionally lift and carry up to 25 pounds and frequently exert up to 25 pounds of force.
• Ability to stand for extended periods and perform regular repetitive motions and manual tasks.
• Ability to maintain balance and agility on narrow, slippery, or moving surfaces.
• Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment, with regular interactions with customers, donors, and coworkers.
• Ability to adapt to changing tasks or departments and work in assigned areas.
• Wear closed-toe shoes for safety.

Nice To Haves

• Proficiency in both English and Spanish is preferred.
• High school diploma or GED is preferred.
• Previous thrift, retail, warehouse, or customer-facing experience is preferred but not required.

Responsibilities

• Supervise daily production-room operations, maintaining efficient workflows and adherence to production schedules.
• Monitor processed merchandise quality and ensure items are prepared for the sales floor according to company guidelines.
• Work with the production team to achieve production goals and optimize productivity.
• Coach and develop production team members, providing guidance and support.
• Assist with training new team members on operational procedures and safety protocols.
• Ensure compliance with safety regulations and operational procedures; conduct regular safety inspections and promptly address safety concerns.
• Collaborate with the Production Manager to resolve operational issues and implement process improvements.
• Support the Production Manager in achieving departmental goals and contributing to the thrift store’s overall success.
• Assist in building production schedules and managing workflow to optimize labor efficiency.
• Provide input for performance evaluations and contribute to performance management as directed by the Production Manager.
• Learn and apply scheduling techniques, recruitment processes, and employee management skills under the Production Manager’s guidance.
• Participate in training and development programs relevant to production operations.
• Review key reports, learn departmental goals, and contribute to achieving performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED