Production Supervisor

RWB Thrift•Fontana, CA

10d•Onsite

About The Position

As the Production Supervisor at RWB Thrift, you will support the Production Manager and oversee daily operations in the production room. You will work with the production team to maintain efficient workflow, quality standards, and production goals. The position offers guidance and support from the Production Manager while you supervise production activities, coach team members, and ensure compliance with safety and operational procedures. You will also help resolve operational issues, improve productivity, and contribute to the success of thrift store operations. The role includes supporting production scheduling and workflow management, contributing to performance evaluations as directed, and learning scheduling, recruitment, and employee management under the Production Manager’s guidance. You will participate in training and development and gain exposure to business operations through reviewing reports, understanding departmental goals, and contributing to performance metrics. The position involves regular interactions with customers, donors, coworkers, and supervisors. Although employees are not required to communicate exclusively in English, basic written and spoken English may be necessary to understand instructions and communicate. The work environment is busy, noisy, and brightly lit, with flexibility to work across assigned tasks and departments as operational needs require.

Requirements

Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Basic computer skills, including MS Office, Teams, and Outlook.
Ability to work independently and complete assignments within given instructions, prescribed routines, and standard accepted practices.
Ability to perform essential job functions safely and meet qualitative and quantitative productivity requirements.
Ability to occasionally lift and carry up to 25 lbs and frequently exert up to 25 lbs of force.
Ability to stand for extended periods and perform regular repetitive motions and manual tasks.
Ability to maintain balance and agility on narrow, slippery, or moving surfaces and during agile tasks.
Visual clarity at 20 inches or less and 20 feet or more.
Must wear closed-toe shoes for safety.
Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment.
Ability to adapt to changing tasks or departments and work in assigned areas.
Basic understanding of written and spoken English may be necessary to understand instructions and communicate in English.

Nice To Haves

Proficiency in both English and Spanish.
High school diploma or GED.
Previous thrift, retail, warehouse, or customer-facing experience; not required.

Responsibilities

Supervise daily production-room operations, maintaining efficient workflow and adherence to production schedules.
Monitor processed merchandise quality and ensure items are prepared for the sales floor according to company guidelines.
Work with the production team to meet production goals and optimize productivity.
Coach and develop production team members, providing guidance and support.
Help train new production team members in operational procedures and safety protocols.
Ensure compliance with safety regulations and operational procedures; conduct regular safety inspections and promptly address safety concerns.
Collaborate with the Production Manager to resolve operational issues and implement process improvements.
Support the Production Manager in achieving departmental goals and contributing to thrift store operations.
Assist with building production schedules and managing workflow to optimize labor efficiency.
Provide input for performance evaluations and contribute to performance management as directed by the Production Manager.
Learn and apply scheduling techniques, recruitment processes, and employee management skills under the Production Manager’s guidance.
Participate in relevant training and development programs.
Review key reports, learn departmental goals, and contribute to performance metrics.