Production Supervisor - First Shift
About The Position
NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. NOVO Health Services is seeking a hands-on Production Supervisor to lead daily plant operations and drive performance across safety, quality, productivity, and employee engagement. This role is responsible for overseeing a team of 20–60 production associates (including full-time and temporary staff), ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners. The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence.
Requirements
- High School Diploma or GED required
- 3–5 years of supervisory experience in manufacturing, production, or industrial environment
- Experience leading hourly teams in a fast-paced setting
- Strong communication, leadership, and organizational skills
- Basic computer skills with willingness to learn new systems
Nice To Haves
- Additional education or training preferred
- Experience in industrial laundry, healthcare, or regulated manufacturing environments
- Knowledge of production equipment and workflow optimization
- Experience analyzing performance data to improve operations and reduce costs
Responsibilities
- Lead daily production operations to meet safety, quality, delivery, and cost objectives
- Schedule staffing to meet production demands and optimize labor efficiency
- Oversee soil sorting, washing, drying, and finishing processes to ensure productivity and compliance
- Monitor equipment performance (CBWs, dryers, washer/extractors) to maintain optimal workflow and throughput
- Partner with chemical and maintenance teams to ensure proper formulas, equipment function, and processing efficiency
- Identify and proactively address bottlenecks and operational challenges
- Supervise, coach, and develop production associates to drive engagement and accountability
- Train employees on equipment operation, safety protocols, and standard work procedures
- Foster a positive, team-oriented culture with open communication and strong employee relations
- Provide performance feedback and support continuous development of team members
- Enforce all safety policies and procedures in alignment with OSHA and NOVO standards
- Lead safety meetings and promote a strong safety-first culture
- Identify hazards and implement corrective actions to ensure a safe work environment
- Ensure proper use and maintenance of all equipment
- Uphold quality standards to meet customer and regulatory requirements
- Track and analyze production, safety, and labor metrics
- Maintain accurate records for productivity, attendance, incidents, and corrective actions
- Support audits, compliance initiatives, and continuous improvement efforts
- Prepare schedules, reports, and operational documentation
- Assist with inventory, purchasing, and budget-related activities
- Support Business Manager with plant initiatives and special projects
- Step in as needed to support production operations
Benefits
- Competitive pay
- Paid Holidays
- Paid Time Off Program (PTO)
- 401(k) w/Employer Match
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Medical, Dental, and Vision Programs
- Basic Life/AD&D Insurance
- Long-Term Disability (LTD)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
