Production Supervisor

10d•$22 - $24•Onsite

About The Position

As the Production Supervisor at RWB Thrift, you will support the Production Manager and oversee daily operations in the production room. You will work with the production team to maintain efficient workflows and quality standards, meet production goals, and help prepare merchandise for the sales floor. The role includes supervising production activities, coaching and developing team members, supporting training, and ensuring compliance with safety and operational procedures. You will collaborate with the Production Manager to resolve issues, improve processes, optimize productivity, and support the success of thrift store operations. With guidance from the Production Manager, you will learn scheduling, recruitment, and employee management skills. You will also participate in training and development, review key reports, learn departmental goals, and contribute to performance metrics. The position requires flexibility to move between tasks or departments and work in assigned areas as operational needs require. The work takes place in a consistently busy production and sales-floor environment with noise and bright lighting. It involves regular interaction with customers, donors, and coworkers. Physical requirements include extended periods of standing, repetitive hand and arm movements, balance and agility, and occasionally lifting and carrying up to 25 pounds. Closed-toe shoes are required.

Requirements

Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Basic computer skills, including MS Office, Teams, and Outlook.
Ability to work independently and complete assignments within given instructions, prescribed routines, and standard accepted practices.
Ability to safely perform essential job functions and meet qualitative and quantitative productivity requirements.
Ability to occasionally lift and carry up to 25 pounds, frequently exert up to 25 pounds of force, and constantly apply negligible force when handling objects.
Ability to stand for extended periods and perform regular repetitive motions, including hand and arm movements and tasks requiring manual dexterity and fine motor skills.
Ability to maintain balance and agility on narrow, slippery, or erratically moving surfaces and while performing agile tasks.
Visual acuity for tasks at 20 inches or less and 20 feet or more.
Must wear closed-toe shoes for safety.
Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment.
Flexibility to change tasks or departments and work in assigned areas based on operational needs.
Fundamental written and spoken English comprehension and communication may be necessary for workplace interactions.

Nice To Haves

Proficiency in both English and Spanish is preferred.
High school diploma or GED is preferred.
Previous thrift, retail, warehouse, or customer-facing experience is preferred but not required.

Responsibilities

Supervise daily production-room operations, ensuring efficient workflow and adherence to production schedules.
Monitor and maintain quality standards for processed merchandise and ensure items are prepared for the sales floor according to company guidelines.
Work with the production team to meet production goals and optimize productivity.
Coach and develop production team members, providing guidance and support.
Help train new team members on operational procedures and safety protocols.
Ensure compliance with safety regulations and operational procedures.
Conduct regular safety inspections and promptly address safety concerns.
Collaborate with the Production Manager to resolve operational issues and implement process improvements.
Support the Production Manager in achieving departmental goals and the success of thrift store operations.
Assist with building production schedules and managing workflow to optimize labor efficiency.
Provide input for performance evaluations and contribute to performance management as directed by the Production Manager.
Learn and apply scheduling techniques, recruitment processes, and employee management skills under the Production Manager’s guidance.
Participate in training and development programs relevant to production operations.
Review key reports, understand departmental goals, and contribute to performance metrics.
Switch tasks or departments and work in assigned areas as operational needs require.