Production Supervisor

RWB Thrift•Bradenton, FL

22h

About The Position

As the Production Supervisor at RWB Thrift, you will support the Production Manager and oversee daily operations in the production room. You will work with the production team to maintain efficient workflow, quality standards, and production goals. The role includes supervising production activities, coaching and developing team members, ensuring compliance with safety and operational procedures, helping resolve issues, and contributing to the success of thrift store operations. The Production Manager provides guidance and support as you learn and grow in the role. The position also involves assisting with production schedules and workflow, contributing to performance evaluations as directed, and learning scheduling, recruitment, and employee-management skills. You will participate in relevant training and development and gain exposure to business operations through reviewing reports, understanding departmental goals, and contributing to performance metrics. Employees are not required to communicate exclusively in English at work. The role may involve interactions with customers, donors, coworkers, and supervisors who primarily use English; basic comprehension of spoken and written English and the ability to communicate in English may therefore be necessary. Proficiency in both English and Spanish is preferred. The work takes place in a consistently busy production and retail environment with noise, bright lighting, and regular interaction with customers, donors, and coworkers. Employees may be asked to switch tasks or departments and are expected to work in assigned areas. The job requires standing for extended periods, regular repetitive motions, manual dexterity, balance and agility, and the ability to occasionally lift and carry up to 25 pounds and frequently exert up to 25 pounds of force. Closed-toe shoes are required.

Requirements

Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Basic computer skills, including MS Office, Teams, and Outlook.
Ability to work independently and complete assignments within provided instructions, prescribed routines, and standard accepted practices.
Ability to safely and effectively perform essential job functions and meet qualitative and quantitative productivity requirements.
Ability to occasionally lift and carry up to 25 pounds and frequently exert up to 25 pounds of force.
Ability to stand for extended periods and perform regular repetitive motions.
Manual dexterity and fine motor skills for reaching, handling, grasping, turning, and other hand tasks.
Ability to maintain balance and agility on narrow, slippery, or erratically moving surfaces and while performing agile tasks.
Visual clarity at 20 inches or less and 20 feet or more.
Must wear closed-toe shoes for safety.
Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment.
Ability to interact regularly with customers, donors, and coworkers and to adapt to task or department changes based on operational needs.
Basic comprehension of spoken and written English and ability to communicate verbally and in writing in English may be necessary for role-related interactions.

Nice To Haves

Proficiency in both English and Spanish.
High school diploma or GED.
Previous thrift, retail, warehouse, or customer-facing experience; not required.

Responsibilities

Supervise daily production-room operations, maintaining efficient workflow and adherence to production schedules.
Monitor processed merchandise and maintain quality standards so items are prepared for the sales floor according to company guidelines.
Work with the production team to meet production goals and optimize productivity.
Coach and develop production team members, providing guidance and support.
Help train new production team members on operational procedures and safety protocols.
Ensure compliance with safety regulations and operational procedures; conduct regular safety inspections and promptly address safety concerns.
Collaborate with the Production Manager to resolve operational issues and implement process improvements.
Support the Production Manager in achieving departmental goals and the overall success of thrift store operations.
Assist with building production schedules and managing workflow to optimize labor efficiency.
Provide input for performance evaluations and contribute to performance management as directed by the Production Manager.
Learn and apply scheduling techniques, recruitment processes, and employee-management skills under the Production Manager's guidance.
Participate in training and development programs relevant to production operations.
Review key reports, understand departmental goals, and contribute to performance metrics.