2nd Shift Production Supervisor

CTDI Careers•Logan Twp, NJ

12d•Onsite

About The Position

CTDI is hiring a Production Supervisor to coordinate production workers and operations within an assigned area or shift. The role is responsible for meeting production targets, maintaining quality standards, and supporting P&L results. The position supervises employees who operate production machinery, assemble items, perform quality control, and package goods for shipment. This is a second-shift position, Monday through Friday, from 3:00 p.m. to 11:30 p.m. The pay rate is $21.97 per hour plus a 20% shift and supervisor differential. The role is based in a warehouse environment and includes coordinating workflow, labor, inventory, training, and performance while maintaining safety and company standards. CTDI describes itself as an engineering, repair, and logistics company serving wireless telecommunications, high-speed Internet, and cable providers. It has more than 11,000 U.S. employees across over 60 U.S. operations and more than 20,000 employees worldwide. The company offers a compensation and benefits package and states that it has been a telecommunications-industry leader for over 40 years.

Requirements

At least 1 year of leadership experience.
Problem-solving and decision-making skills, with a strategic approach focused on results and continuous improvement.
Detail-oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
Strong leadership and interpersonal abilities, with effective verbal and written communication skills.
Ability to engage with customers professionally.
Strong computer skills, including proficiency in Microsoft Office.
Must be at least 18 years of age.
United States work authorization is required; the position does not qualify for visa sponsorship.

Nice To Haves

Leadership experience in a materials or distribution environment is preferred.
Associate degree preferred, or equivalent work experience.
Experience in high-volume distribution, manufacturing, technical service such as testing and repair, or forward logistics.
Experience supervising temporary staff.
Experience working with UKG and Kronos.
General knowledge of OSHA standards.

Responsibilities

Supervise production workers operating machinery, assembling items, performing quality control, or packaging goods for shipment.
Schedule and assign tasks, troubleshoot issues, and implement improvements to increase efficiency and productivity.
Meet or exceed daily key performance indicators and provide accurate reporting that meets customer expectations.
Share clear information during shift-transition meetings so the next shift is prepared.
Provide first-level support for escalated issues during the shift.
Monitor departmental performance metrics to maintain production quality.
Communicate with management and customers to meet service-level agreements and resolve issues promptly.
Address employee concerns and participate in employee-relations initiatives to maintain a positive work environment.
Assist with P&L forecasting and analysis, labor planning, and scheduling.
Prepare and administer daily performance feedback and reporting as required.
Coordinate departmental workflow and ensure sufficient inventory and staffing to meet demand.
Train, motivate, and support employees regarding company and departmental procedures, development opportunities, and processes.
Ensure compliance with health and safety regulations, company policies, and industry standards.
Perform other duties assigned based on the needs of the business supported by the warehouse.