Production Supervisor

West Pharmaceutical Services • Scottsdale, AZ

12d • Onsite

About The Position

The Production Supervisor oversees employees in a manufacturing and assembly environment. The role plans and assigns work, implements policies and procedures, and recommends improvements to production methods, equipment, operating procedures, and working conditions. The supervisor is responsible for employee relations, training and compliance, shift scheduling, quality oversight, safety, accurate shift transitions, and continuous process improvement. The position is onsite and follows a Monday-through-Friday schedule from 7:00 a.m. to 3:30 p.m., with overtime as required to complete assignments.

Requirements

• High school diploma or equivalent.
• 5–8 years of relevant work experience.
• Proficiency with computer programs such as Excel, Word, PowerPoint, and Access.
• Effective problem-solving and interpersonal skills.
• Ability to remain aware of and comply with relevant SOPs, company safety and quality policies, and company and plant policies, procedures, rules, and applicable state and federal laws.
• Ability to work assigned shifts and overtime as required to complete assignments.
• Ability to exert up to 20 pounds of force frequently and/or negligible force frequently or constantly to move objects.
• Ability to sit and/or stand for extended periods and travel between offices and building sites.
• If required by customer needs, ability to see with or without corrective lenses and distinguish color differences for product and safety issues.
• Hearing sufficient to hear and react to audible alarms from distances up to 150 feet.
• Wear safety-toe shoes, safety goggles, and hearing protection as required in production areas, and comply with the Plant Dress and Hygiene Code.

Nice To Haves

• Previous supervisory experience in manufacturing.
• Ability to support and contribute to Lean Sigma programs and activities toward delivery of set targets.

Responsibilities

• Ensure effective employee relations; coach and develop employees, conduct performance reviews, administer hiring, termination, and disciplinary processes for production personnel, and resolve employee issues.
• Ensure applicable training and compliance for the work area and products.
• Schedule and assign shift personnel, communicate verbally, and visually check work activity throughout assigned shifts to ensure quality requirements are met.
• Provide feedback to appropriate departments regarding production, quality, engineering, and personnel issues.
• Direct and assist with training for production-floor positions, including topics such as SOPs, WIs, SPCs, and FDA regulations.
• Keep work areas clean, orderly, and safe; conduct frequent safety inspections and follow up with reporting or corrective actions, including for work-related injuries.
• Finalize required data for timely shift-to-shift transitions and ensure its completeness and accuracy.
• Apply a customer-service approach to interactions, workflow, productivity, and quality standards for internal and external customers.
• Assist in decisions regarding cycle standards and process changes.
• Lead continuous process improvement efforts to reduce scrap and cycle times, improve efficiency, and eliminate waste.
• Perform other duties as assigned based on business needs.

Benefits

• Benefit programs supporting team members’ and families’ physical, mental, emotional, and financial health.
• Opportunities for lifelong learning, growth, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED