Production Supervisor- 2nd Shift

Inmar Intelligence•Grand Prairie, TX

21d

About The Position

The Production Supervisor oversees an assigned production department, ensuring associates meet productivity, quality, and safety objectives and follow company guidelines for handling customer returns efficiently and safely. The role supervises staff, adapts priorities to changing business demands, oversees shipping and processing, maintains regulatory compliance, and supports accurate, secure operations. The supervisor also develops associates through training and coaching, communicates operational goals and results, and works to improve customer service, quality, and processing turnaround. This position works in a non-climate-controlled environment and may assist with other warehouse operations as needed. It requires handling hazardous materials and hazardous waste, conducting and documenting regulatory inspections, and operating or troubleshooting department equipment. The role includes frequent use of hands and arms, regular talking, hearing, and reading, and occasional standing, kneeling, stooping, and lifting or moving up to 30 pounds. Reasonable accommodations may be made for individuals with disabilities. The position is not eligible for student visa sponsorship. Candidates must be authorized to work in the United States without current or future employer sponsorship.

Requirements

Bachelor’s degree, or an associate degree in Business Administration, Management, Accounting, or Finance and at least two years of experience in a lead or supervisor role; fulfillment, distribution, or manufacturing experience is preferred.
Interpersonal and communication skills, including the ability to delegate and prioritize work.
Working knowledge of computers and operations/reporting programs, including Microsoft Excel and Word.
Knowledge of warehouse safety and security practices.
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to work under time pressure and meet production goals.
Ability to assist other warehouse operations as needed and applicable.
Ability to meet production and quality goals and follow standard operating and safety procedures.
Ability to work in a non-climate-controlled environment.
Ability to operate and troubleshoot material-handling equipment such as forklifts and pallet jacks.
Ability to perform hazardous materials and hazardous waste handling, generator, manifest, and facility Emergency Coordinator duties.
Ability to perform and document periodic regulatory inspections.
Frequently use hands to finger, handle, or feel objects, tools, or controls, and reach with hands or arms.
Regularly talk or hear and read instructions on a computer monitor or printed paper.
Occasionally stand, kneel, or stoop and lift or move up to 30 pounds.
Regularly view items at very close range and adjust and readjust focus.
Must be authorized to work in the United States without employer sponsorship now or in the future; student visa sponsorship, including F-1 OPT or CPT, is unavailable.

Nice To Haves

Bilingual English/Spanish communication skills.
Experience in a fulfillment, distribution, or manufacturing environment.

Responsibilities

Supervise associates in an assigned production department.
Adjust shift priorities to accommodate changing business demands.
Communicate professionally with internal departments, vendors, clients, and associates.
Follow and enforce company policies and procedures and ensure compliance with federal and state regulations.
Monitor, report, and help prevent facility losses.
Approve associate time worked and performance reviews.
Project staffing needs and participate in interviewing and selection.
Administer corrective action with the Manager and GT! Department.
Provide daily, weekly, and monthly statistics and operations updates.
Maintain knowledge of facility and operations standard operating procedures (SOPs).
Conduct scheduled staff meetings.
Oversee incoming and outgoing shipping and processing to ensure shipment accuracy, completeness, and condition.
Ensure customer-service performance indicators, including quality controls, unannounced inspections, inventory accuracy, and security.
Promote measurable improvement and teach and enforce quality procedures.
Maintain a clean, professional, secure, and safe working environment.
Communicate goals, expectations, improvement areas, and successes to associates.
Identify and address issues, problems, and opportunities using sound judgment and decision-making.
Provide superior customer service and maintain professional, courteous relationships with strategic partners.
Exceed customer expectations for product quality and processing turnaround.
Resolve associate and customer concerns using independent judgment or consultation as appropriate.
Communicate verbally and in writing with customers, vendors, associates, and other individuals or groups.
Support employee development through training, coaching, and promotional opportunities.
Support a safe work environment by following safety rules and regulations and reporting hazards.
Package, label, and load or unload hazardous materials and hazardous waste; sign hazardous waste manifests; and serve as facility Emergency Coordinator.
Perform hazardous waste generator functions, including identifying, sorting, packaging, segregating, and labeling waste from daily operations.
Perform and document periodic regulatory inspections, including sanitation and hazardous waste storage area inspections.
Operate and troubleshoot department equipment, including forklifts and pallet jacks.