Production Supervisor- 2nd Shift

Inmar Intelligence•Grand Prairie, TX

19d

About The Position

The Production Supervisor oversees an assigned production department and ensures associates meet productivity, quality, and safety objectives while following facility and corporate guidelines for handling customer returns. The role oversees production and shipping/processing activities, manages staffing and associate performance, maintains regulatory and safety compliance, and works to improve quality, customer service, and operating results. The supervisor communicates goals, expectations, feedback, and operational updates; trains and coaches associates; and resolves associate and customer concerns. The position requires work in a non-climate-controlled warehouse environment and may involve hazardous-materials handling and operation or troubleshooting of material-handling equipment.

Requirements

Bachelor’s degree, or an associate degree in Business Administration, Management, Accounting, or Finance plus at least 2 years of experience in a lead or supervisor role; fulfillment, distribution, or manufacturing experience is preferred.
Proven interpersonal and communication skills and the ability to delegate and prioritize work.
Working knowledge of computers and operations-specific programs and reporting, including Microsoft Excel and Word.
Knowledge of warehouse safety and security practices.
Ability to perform hazardous-material and hazardous-waste handling, generator, emergency-coordinator, and inspection duties described in the posting.
Ability to plan, organize, and manage multiple projects and set priorities.
Ability to work under time pressure and meet production goals.
Ability to meet production and quality goals and follow standard operating and safety procedures.
Ability to work in a non-climate-controlled environment.
Ability to operate and troubleshoot department equipment, including material-handling equipment such as forklifts and pallet jacks.
Ability to perform the listed physical demands, including frequent hand use and reaching, regular talking, hearing, and reading, and occasional standing, kneeling, stooping, and lifting or moving up to 30 pounds.
Must be authorized to work in the United States without employer sponsorship now or in the future; the position is not eligible for student visa sponsorship, including F-1 OPT or CPT.

Nice To Haves

Bilingual English/Spanish communication skills.
Experience in a fulfillment, distribution, or manufacturing environment.

Responsibilities

Supervise associates in an assigned production department and ensure productivity, quality, and safety objectives are met.
Adjust shift priorities in response to changing business demands.
Communicate professionally with internal departments, outside vendors, clients, and associates.
Follow and enforce company policies and procedures and ensure facility compliance with federal and state regulations.
Monitor, report, and help prevent facility losses.
Approve associate time worked and performance reviews.
Project staffing needs and participate in interviewing and selecting associates.
Administer corrective action in conjunction with the Manager and GT! Department.
Provide daily, weekly, and monthly statistics and operational updates.
Maintain knowledge of facility and operations standard operating procedures and conduct scheduled staff meetings.
Oversee incoming and outgoing shipping and processing to ensure order accuracy, completeness, and shipment condition.
Maintain customer-service performance indicators, including quality controls, inspections, inventory accuracy, and security.
Promote measurable improvement and teach and enforce quality procedures.
Maintain a clean, professional, secure, and safe work environment.
Communicate goals, expectations, improvement areas, and successes to associates.
Identify issues, problems, and opportunities and apply sound judgment, problem-solving, and decision-making.
Provide superior customer service and professional relations with strategic partners; work to exceed expectations for product quality and processing turnaround.
Identify and resolve associate and customer concerns, using personal judgment or consulting others as needed.
Communicate verbally and in writing with customers, vendors, associates, and other individuals or groups.
Support employee development through training, coaching, and promotional opportunities.
Support a safe work environment by following safety rules and regulations and reporting hazards.
Handle hazardous materials and hazardous waste, including packaging, labeling, loading and unloading, signing manifests, serving as an Emergency Coordinator, and performing generator functions.
Perform and document periodic regulatory inspections, including sanitation and hazardous-waste storage-area inspections.
Assist other warehouse operations as needed and applicable.