Production Supervisor

Viant•Brimfield, MA
•$80,000 - $95,000

About The Position

The Operations Supervisor provides front-line leadership and direction, supervises operations, measures performance, directs problem solving, and oversees assigned production areas within the facility. The supervisor mentors and supports Team Leads and Operators in developing a lean environment, including a visual factory on each production line. This role is responsible for leading production teams, meeting facility goals for quality, cost, and delivery, supporting continuous improvement, and ensuring compliance with Good Manufacturing Practices and Good Documentation Practices. The position is for the 2nd shift.

Requirements

  • Ability to problem solve and understand problem-solving methodologies.
  • Understanding of and demonstrated use of Six Sigma for problem solving and variation elimination and Lean Principles for waste elimination.
  • Ability to use computer software such as MS Word, MS Excel, and MS Project, and effectively guide others in using such software.

Nice To Haves

  • A management or technical degree is desirable; relevant experience may be considered in lieu of a degree for a candidate able to demonstrate the combined experience, training, and education needed to fulfill the position's duties and responsibilities.

Responsibilities

  • Act as the business owner for specific departments with a minimum of 25 team members across all shifts.
  • Adjust operator assignments according to scheduled requirements, training needs and limitations, established crewing models, and desired takt times; make team flexibility and reallocation decisions to minimize overtime and maximize utilization.
  • Build, lead, develop, and motivate product teams, fostering ownership and optimized performance across all shifts.
  • Identify, understand, report, and improve manufacturing variances.
  • Know each customer and interface with Customer Solutions and key customers regarding delivery commitments and processing capabilities; attend customer meetings at the facility.
  • Lead daily performance reviews with Team Leads and Operators, manage performance boards with Team Leads, and drive actions based on posted metrics.
  • Work with Engineering, Supply Chain, Quality, Finance, and Maintenance to improve performance, address issues, and solve root-cause problems.
  • Ensure Team Leads understand and meet facility goals for Quality, Cost, and Delivery, the Viant Focus Document, and team objectives; interpret goals into meaningful daily direction.
  • Drive process changes that result in efficiency improvements greater than 5% using lean manufacturing and Six Sigma techniques.
  • Develop and own team-based training matrices; oversee training of new Team Leads and Operators; ensure training records are accurate and current and that each team has a current posted training matrix.
  • Protect assigned teams from interruptions and maximize their focus on building quality products; recommend improvements to production processes, equipment uptime, and product quality.
  • Monitor and reduce indirect activities performed by teams through active engagement with support teams, including Engineering, Supply Chain, Quality, Finance, and Maintenance.
  • Lead compliance with Good Manufacturing Practices and Good Documentation Practices through demonstration and clear communication to Team Leads and Operators.
  • Oversee production personnel directly and through Team Lead input, including hiring, disciplinary measures, promotions, wage increases, transfers, and timely performance appraisals.
  • Follow and adhere to standard work.
  • Support and participate in lean manufacturing cultural change to eliminate waste in manufacturing processes.
  • Support and participate in continuous improvement activities.
  • Support and participate in activities that increase the ratio of value-added to non-value-added processes.
  • Manage time-off requests for assigned lines, ensuring production needs are met while honoring approved requests.
  • Manage time-clock punches to ensure labor is accurately recorded and reported, and complete payroll timecard corrections promptly.
  • Manage daily expectations of Standard Work as outlined by Operations Management.
  • Perform other duties as required.

Benefits

  • Full medical, dental, and vision benefits effective on the first day of employment.
  • 401(k) effective on the first day of employment.
  • Generous paid time off.
  • 11 paid holidays.
  • Growth opportunities.
  • On-demand pay, with access to earned pay as soon as it has been earned.
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