Production Supervisor - Pouching Operations

Swisher•Jacksonville, FL

About The Position

The Production Supervisor – Pouching Operations provides hands-on leadership and direction within Automated Pouching Operations. Based on business and staffing needs, the supervisor may be assigned to production lines, compounding operations, or other related production areas. The role leads assigned employees and ensures production schedules and performance targets are achieved while maintaining standards for safety, product quality, Good Manufacturing Practices (GMP), sanitation, inventory accuracy, traceability, and regulatory compliance. The supervisor directs daily production activities, coordinates staffing, trains and evaluates employees, monitors production and equipment performance, manages materials and inventory, and ensures accurate production and quality documentation. The role partners with Quality Assurance, Maintenance, Engineering, Warehouse, Planning, Supply Chain, R&D, and Production leadership to resolve issues and align priorities. It also supports investigations, audits, new product introductions, process validations, and continuous improvement initiatives.

Requirements

  • Associate degree in Manufacturing, Operations Management, Engineering Technology, Industrial Technology, Quality Management, or a related discipline, or an equivalent combination of education and relevant manufacturing leadership experience.
  • At least 5 years of manufacturing experience in a CPG, food, beverage, tobacco, pharmaceutical, chemical, or similarly regulated manufacturing environment.
  • At least 3 years of supervisory or management experience in a manufacturing environment.
  • Experience leading manufacturing operations such as automated production, pouching, packaging, compounding, batching, blending, or ingredient preparation.
  • Demonstrated ability to train, motivate, coach, and manage the performance of a diverse production team.
  • Working knowledge of manufacturing principles, production scheduling, workflow optimization, GMP, sanitation, quality systems, and industrial safety requirements, including OSHA standards.
  • Experience with root cause analysis and corrective and preventive actions.
  • Understanding of inventory control, raw material and component traceability, batch records, and production documentation.
  • Proficiency with ERP, manufacturing reporting, inventory management, or MES systems and Microsoft Word, Excel, Outlook, and PowerPoint.
  • Strong analytical, problem-solving, written communication, verbal communication, and interpersonal skills.

Nice To Haves

  • Bachelor's degree in Manufacturing, Engineering, Operations Management, Industrial Technology, Food Science, Quality Management, or a related field.
  • Experience supervising more than one manufacturing area or process, including automated pouching, packaging, compounding, or batching operations, in a regulated manufacturing environment.
  • Experience supporting FDA, GMP, OSHA, HACCP, or other applicable compliance programs.
  • Formal Lean Manufacturing or Six Sigma training or certification.
  • Experience with NetSuite or comparable ERP and manufacturing systems.
  • Experience leading teams in a union manufacturing environment.
  • Experience with high-speed automated packaging equipment; experience with GD manufacturing machinery is a plus.
  • Forklift certification or experience overseeing material handling operations.

Responsibilities

  • Lead daily operations in an assigned pouching production, compounding, or related production area to achieve schedule, volume, quality, efficiency, and service targets.
  • Direct applicable production activities, including batching, weighing, measuring, blending, mixing, material staging, line startup and shutdown, product changeovers, and lot changes, according to approved formulas, production orders, specifications, SOPs, and work instructions.
  • Assign work and coordinate staffing to maintain appropriate coverage; provide day-to-day direction to employees assigned to the operation.
  • Train, coach, develop, and evaluate employees, reinforcing accountability for safety, quality, documentation, attendance, and performance.
  • Ensure raw materials, ingredients, components, and packaging are correctly received, identified, staged, verified, consumed, and available for operations.
  • Verify area clearance, cleanliness, sanitation, equipment readiness, and material readiness before production startup, changeovers, or lot changes, as applicable.
  • Monitor production performance, equipment conditions, material usage, yields, waste, and downtime; take corrective action and escalate risks as needed.
  • Coordinate routine maintenance and repairs with Maintenance and Engineering to minimize downtime and improve equipment reliability.
  • Ensure accurate and timely completion and review of batch records, production documentation, inventory transactions, maintenance records, Manufacturing Reporting entries, and material traceability records.
  • Maintain accurate control and reporting of raw materials, work in process, packaging components, and finished goods inventory.
  • Ensure products, materials, and compounds meet established quality standards and specifications; partner with Quality Assurance on inspections, release requirements, deviations, and audit readiness.
  • Lead or support investigations into product deviations, process failures, material discrepancies, equipment issues, and quality concerns; conduct root cause analysis and implement corrective and preventive actions (CAPA).
  • Enforce GMP, food safety, sanitation, housekeeping, OSHA, and company requirements, including controls to prevent contamination and workplace hazards.
  • Prepare and communicate production metrics, quality results, operational efficiency, inventory status, downtime, and other key performance indicators to operations leadership.
  • Partner with Quality Assurance, Maintenance, Engineering, Warehouse, Planning, Supply Chain, R&D, and Production leadership to resolve operational issues and align priorities.
  • Support new product introductions, formulation or packaging changes, process validations, equipment installations, employee cross-training, and continuous improvement initiatives.
  • Apply Lean Manufacturing and structured problem-solving methods to improve throughput, reduce waste, strengthen process control, and lower operating costs.
  • Support internal and external quality, food safety, safety, and regulatory audits.
  • Perform other duties as assigned.

Benefits

  • Base salary and bonus program
  • Medical, dental, vision, and life insurance effective on date of hire
  • Generous 401(k) Plan
  • Defined Contribution Plan
  • Paid vacation and paid holidays
  • Tuition reimbursement
  • Professional growth and development programs
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