Supervisor, Production

Arterra Wines Canada•Niagara Falls, ON

11d•CA$80,000 - CA$103,000•Onsite

About The Position

Arterra Wines Canada is seeking a Production Supervisor to join their three-shift operation to help oversee wine bottling and production. They are looking for a hands-on, engaging leader who thrives in a fast-paced manufacturing environment, is an effective communicator, a problem solver with strong organizational and decision-making skills, and a safety-focused leader committed to maintaining a culture of workplace safety and regulatory compliance. The ideal candidate has experience leading teams in a unionized environment, is passionate about continuous improvement, operational excellence, and achieving production targets, and is a champion of quality and food safety. This role requires comfort working in a 24/7 operation and supporting multiple shifts as business needs require.

Requirements

Minimum 3-5 years of supervisory experience in manufacturing, food and beverage production, winery operations, or a related industry.
Experience leading employees in a unionized environment.
Demonstrated knowledge of Collective Bargaining Agreement administration and labour relations practices.
Strong understanding of workplace health and safety legislation and best practices.
Knowledge of food safety and quality systems, including HACCP, GMPs, sanitation standards, and regulatory compliance requirements.
Proven ability to manage competing priorities and make effective decisions in a high-volume production environment.
Strong leadership, coaching, conflict resolution, and employee development skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office and manufacturing reporting systems.
Ability to work flexible hours, including days, afternoons, nights, weekends, and holidays as required to support a three-shift operation.

Nice To Haves

Post-secondary education in Operations Management, Manufacturing, Food Science, Engineering, Business, or a related field preferred.

Responsibilities

Provide daily leadership, coaching, and direction to production employees within a three-shift commercial winery operation.
Ensure production schedules are executed efficiently to meet operational, quality, and customer service objectives.
Monitor production performance, labour utilization, staffing levels, equipment effectiveness, and output targets.
Promote a culture of accountability, engagement, teamwork, and continuous improvement.
Administer and apply the Collective Bargaining Agreement (CBA), including attendance management, discipline, performance management, grievance support, and employee relations activities.
Collaborate with union representatives to maintain positive labour-management relationships.
Ensure compliance with all workplace health and safety regulations, policies, and procedures.
Conduct regular safety observations, investigations, corrective actions, and employee safety training.
Ensure adherence to food safety, quality assurance, sanitation, and regulatory requirements including HACCP, GMPs, and company standards.
Partner with Maintenance, Quality, Wine Making, and other departments to resolve operational issues and improve performance.
Lead shift handovers and communicate key operational priorities between teams and shifts.
Investigate production, quality, safety, and operational incidents and implement corrective actions.
Maintain accurate production, safety, quality, and labour records and reports.
Support continuous improvement initiatives focused on productivity, waste reduction, quality enhancement, and cost control.