Production Supervisor

Owens Corning•Dallas, NC

12d•Onsite

About The Position

The Gastonia Plant Shift Leader leads and supports production personnel on their assigned shift, helping the team and individual employees develop and deliver results. The role oversees shift operations to improve safety, engagement, cost, productivity, efficiency, quality, and customer service, and drives shift-raised continuous improvement efforts through to completion. The position works a 12-hour rotating shift with one of the A, B, C, or D teams and reports to the Operations Leader. The span of control is 9–10 Operations Technicians. The Shift Leader promotes a safe workplace, communicates customer and quality expectations, develops and coaches employees, manages shift administrative processes, and leads Total Productive Maintenance (TPM) actions and implementation. TPM responsibilities include equipment care and autonomous maintenance, troubleshooting, focused improvement, employee training and development, and safety, health, and environmental efforts. The role aims to support a zero-injury, zero-defect, zero-loss culture.

Requirements

At least 4 years of work experience in manufacturing, industrial, or a related environment.
High school diploma or GED.
At least 2 years of leadership or supervisory experience.
Computer proficiency, including MS Excel, MS Word, and SAP.
Process and technical aptitude.
Ability to coach and drive results through others.
Ability to communicate effectively with all levels of management and primary employees.
Strong business and financial acumen.
Ability to promote safety, connect area tasks to site strategy, and continuously learn.

Nice To Haves

Bachelor’s degree in engineering or another related field.
Six Sigma Green Belt or Yellow Belt.

Responsibilities

Promote adherence to company safety policies and procedures and drive a safer workplace.
Drive regular safety activities, including BBS, hazard identification, safe work permits, near-miss reporting, and safety inspections.
Communicate the company’s safety principles throughout the Operations Department and report unsafe acts, conditions, accidents, or injuries immediately.
Drive continuous improvement in safety and housekeeping.
Communicate customer expectations and ensure products meet customer standards and requirements.
Develop standard work for areas related to Quality Management.
Conduct root cause analysis with team members on quality issues and customer complaints.
Train the shift in problem-solving, empower team members to act, and coach them through resolution.
Participate in customer trials, onsite and at customer locations, to support customer needs and requirements.
Coach team members on process knowledge and technical understanding of production line areas.
Enforce accountability for adherence to plant and corporate policies and procedures.
Allocate people resources to cross-training, and document and update cross-training records.
Develop and oversee onboarding and training plans for new hires as needed.
Provide candid feedback on expectations and performance, and encourage participation in training and growth opportunities.
Partner with HR to improve and implement the performance management system for primary employees.
Execute quarterly performance reviews and provide feedback and action plans.
Build an engaged shift workforce characterized by mutual trust, open communication, teamwork, and recognition.
Gather input from team members and involve them in productivity initiatives.
Verify team member time, attendance, and scheduling; minimize overtime and schedule it only as business needs dictate.
Track and document employee occurrences and coaching conversations, including those related to safety, attendance, and performance.
Document and communicate shift happenings through daily shift reports and complete other administrative tasks needed to manage the shift.
Lead development and execution of TPM implementation plans to meet or exceed business objectives.
Hold team members accountable for completing TPM activities and improvements, and support the TPM leader with TPM activities.
Own line equipment care through cleaning, inspection, and lubrication (CIL) standards; learn troubleshooting methods such as cause mapping and five whys, and resolve tags concerning abnormalities.
Use focused-improvement methods to identify and eliminate losses through loss-tree deployment.
Support operator skills development for routine equipment maintenance and problem identification, and maintenance personnel development in proactive and preventative maintenance.
Work to eliminate potential health and safety risks and support an accident-free workplace.