Production Supervisor

RWB Thrift•Gretna, LA

5d•Onsite

About The Position

As the Production Supervisor at RWB Thrift, you will support the Production Manager and oversee daily operations in the production room. You will work closely with the production team to maintain efficient workflow and quality standards, meet production goals, and help ensure merchandise is prepared for the sales floor according to company guidelines. The role includes supervising production activities, coaching and developing team members, supporting safety and operational compliance, and helping resolve operational issues and improve productivity. Under the guidance of the Production Manager, you will assist with production schedules and workflow, provide input to performance evaluations, and learn scheduling, recruitment, and employee-management skills. You will also participate in relevant training and development, review key reports, and contribute to departmental goals and performance metrics. The workplace is dynamic, busy, noisy, and brightly lit, with regular interaction with customers, donors, and coworkers. Employees may be asked to switch tasks or departments and work in all assigned areas as operational needs require.

Requirements

Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Basic computer skills, including MS Office, Teams, and Outlook.
Ability to work independently and complete assignments within provided instructions, prescribed routines, and standard accepted practices.
Ability to safely and effectively perform essential job functions in accordance with applicable standards and productivity requirements.
Ability to lift and carry up to 25 pounds occasionally and exert up to 25 pounds of force frequently.
Ability to stand for extended periods and perform regular repetitive motions and manual tasks.
Ability to maintain balance and agility on narrow, slippery, or moving surfaces and while performing agile tasks.
Visual acuity for close and distant vision as described in the posting.
Ability to work effectively in a fast-paced, busy, noisy, and brightly lit environment.
Ability to interact regularly with customers, donors, and coworkers and adapt to assigned tasks or departments.
Closed-toe shoes are required for safety.

Nice To Haves

Proficiency in both English and Spanish.
High school diploma or GED.
Previous thrift, retail, warehouse, or customer-facing experience; not required.

Responsibilities

Supervise daily production-room operations and ensure efficient workflow and adherence to production schedules.
Monitor merchandise quality and ensure processed items are prepared for the sales floor according to company guidelines.
Work with the production team to meet production goals and optimize productivity.
Coach and develop production team members, providing guidance and support.
Assist with training new production team members on operational procedures and safety protocols.
Ensure compliance with safety regulations and operational procedures.
Conduct regular safety inspections and promptly address safety concerns.
Collaborate with the Production Manager to resolve operational issues and implement process improvements.
Support the Production Manager in achieving departmental goals and contributing to the success of thrift store operations.
Assist in building production schedules and managing workflow to optimize labor efficiency.
Provide input for performance evaluations and contribute to performance management as directed by the Production Manager.
Learn and apply scheduling techniques, recruitment processes, and employee-management skills under the Production Manager's guidance.
Participate in training and development programs relevant to production operations.
Review key reports, understand departmental goals, and contribute to performance metrics.