Production Supervisor

Novo Building Products•Atlanta, GA

18d•Onsite

About The Position

NOVO Health Services is seeking a hands-on Production Supervisor to lead daily production at its Atlanta facility. The supervisor ensures the plant is staffed, equipment operates effectively, and daily workloads are completed safely, efficiently, and to quality standards. The role supervises soil sorters, washer and cart-washer operators, and clean-side production associates, and works with the chemical technician and plant leadership to keep washing, drying, and finishing on schedule. The position contributes to plant productivity through staffing, work assignments, goal setting, and execution of production targets. The successful candidate is a proactive, accountable floor leader who can work in a noisy, fast-paced industrial laundry environment, communicate openly, embrace change, and work flexible shifts to meet business needs. The current schedule is five days per week on 10-hour shifts and may change based on business needs. Evening, night, weekend, holiday, and overtime work may be required. NOVO Health Services provides linen management solutions to the healthcare industry, with a focus on safety, infection control, patient experience, and operational excellence. Its regional healthcare linen facilities are HLAC accredited and use state-of-the-art processing equipment and processes.

Requirements

High school diploma or GED.
3–5 years of experience in a manufacturing, production, or service-industry environment with supervisory responsibilities.
Experience with employee relations and team building.
Ability to define performance measures related to the business and hold associates accountable to them.
Strong analytical skills, including the ability to determine the number of carts required for orders.
Basic computer knowledge and willingness to learn new computer applications.
Comfort giving and receiving open feedback.
Ability to read, speak, and write English.
Willingness to work evenings, night shifts, weekends, and holidays.
Ability to work in a noisy, fast-paced industrial laundry environment that may include heat, humidity, and moving equipment.
Ability to bend, stoop, push, pull, stand, and walk for long periods.
Ability to lift moderately heavy objects up to 35 pounds.
Ability to perform the physical requirements of the position with or without reasonable accommodation.

Nice To Haves

Some college or formal education and training in business, operations, or a related field.
Supervisory experience in an industrial or healthcare laundry environment.
Experience operating or supervising continuous batch washers (CBWs), dryers, and washer/extractors.
Ability to analyze cost and performance data to improve operations and reduce costs.
Demonstrated customer service, people leadership, and organizational skills, with a record of achieving positive business results.
Familiarity with healthcare linen processing and infection-control practices.
Bilingual English/Spanish communication skills.

Responsibilities

Supervise soil sorters, washer and cart-washer operators, and clean-side production associates to meet productivity targets and safety requirements.
Schedule adequate staff, prepare work schedules, and assign daily work to production associates.
Monitor continuous batch washers (CBWs), dryers, and washer/extractors to maintain correct loading sequences and maximize equipment productivity and washing performance.
Partner with the chemical technician on proper loading, wash chemistry, and other factors affecting washing and drying.
Analyze order requirements to determine the number of carts needed and align production with customer demand.
Communicate anticipated bottlenecks and production constraints to the Business Manager.
Operate equipment and perform hands-on production duties as needed.
Develop and train operators on equipment to support consistent, high-quality performance.
Set performance measures tied to business goals and hold associates accountable.
Promote open communication, a shared team vision, and positive employee relations.
Use proactive employee-relations practices to build trust and engagement between leaders and associates.
Address attendance, performance, and conduct issues through coaching and corrective action.
Communicate, implement, and monitor safety programs and procedures.
Lead and participate in safety meetings and ensure equipment is properly used and maintained.
Identify safety improvements and enforce department safety standards.
Follow safety procedures, infection-control practices, and company policies; keep the department clean, orderly, and safe.
Participate in plant goal setting and drive execution of production goals.
Monitor productivity records and take action to close gaps against targets.
Analyze cost and performance data to identify operational improvements and cost reductions.
Document associate production, time, safety incidents, absenteeism, and corrective actions promptly and accurately.
Prepare and maintain production, maintenance, and inventory logs, records, and reports.
Purchase supplies, parts, and equipment and assist with developing and monitoring the department budget as needed.
Assist the Business Manager in directing overall plant operations and complete special projects as assigned.
Perform other duties as assigned based on business and operational needs.