Production Supervisor (FT - 40 Hours), Washington Blvd - ARC

The Salvation Army USA Central Territory•Fort Wayne, IN

7d•Onsite

About The Position

The purpose of the Production Supervisor is to oversee the Production process and the personnel assigned to that process with a focus on meeting established production/sales quotas/goals. This role is a full-time position requiring 40 hours per week.

Requirements

High School diploma or currently pursuing.
Retail sales production and/or thrift store experience is highly preferred.
Has experience following and giving direction.
Ability to speak, write, and understand English in a manner sufficient for effective communication with leadership and field personnel.
Basic computer skills including but not limited to the use of payroll program and the ability to learn other programs or systems that are adopted by the TSA ARC.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to use basic math skills.
Must be able to pass a pre-employment drug test and background check.

Responsibilities

Assign, direct and ensure completion of daily tasks for production/department team members, including housekeeping for assigned spaces.
Train new team members on production expectations and processes.
Perform quality control inspections, ensuring that only the best product makes it to the floor (Good, Better, Best).
Track and report production at scheduled times.
Participate in production processes as needed.
Proficiently use cash register at locations that require.
Implement assigned strategies to meet product acquisition, production, and sales goals for the day/week/month.
Know the product acquisition, production, and sales goals.
Diligently implement product rotation process.
Communicate with assigned personnel to place supply orders for next day's processing.
Support management with store maintenance and appearance.
Follow procedures for maintenance and safety concerns.
Maintain a clean and organized workspace, ensuring that workspaces are prepared for the next day's production.
Look for ways to improve donor and shopper experience.
Communicate with the Store Management/DOO regarding all facets of the operations, keeping them updated on all incidents and concerns for assigned areas.
Support management in creating a positive understanding of policies and procedures. Direct complaints and criticism to management.
Support the protection of the resources under their supervision.
Implement Product Control Procedures preventing shrinkage through theft or spoilage.
Control property, utility and product supply waste.
Perform other duties as assigned by manager or Assistant Manager.