Production Supervisor

Pocatello Goodwill • Pocatello, ID

3d

About The Position

The Production Supervisor supervises production activities to ensure goals are met and may serve as the Supervisor in Charge of the entire facility. The role is responsible for providing a high level of service to guests and donors and ensuring Easterseals-Goodwill policies and procedures are consistently enforced. The supervisor follows established ESGW Best Practices and must be cross-trained in all aspects of Goodwill, including retail and production operations.

Goodwill sites face changing and unpredictable circumstances, including fluctuations in donations and the need to move goods efficiently through processing and retail operations. The position requires initiative, responsiveness to operational needs, and flexibility to move between assignments as priorities change. Flexible hours, including evenings and weekends, are required; longer shifts or work exceeding 40 hours per week may be needed.

Requirements

• High school education or equivalent.
• 0–2 years of previous experience.
• Sensitivity to guest needs and wishes.
• Computer experience, including competence with internet use and a variety of software applications.
• Strong interpersonal, communication, monetary, organizational, and decision-making skills.
• Ability to read, write, and speak English to communicate with staff and guests.
• Completion of a background check is required for all positions.
• Ability to move independently or with reasonable accommodation within the facility and community.
• Physical and mental ability to perform all job requirements.
• Ability to lift and carry 20–100 pounds with team lifting or mechanical assistance.
• Ability to stand, stoop, bend, or carry for extended periods; go up and down steps; and stand and walk for the entire shift.
• Tolerance for extreme changes in temperature and humidity.
• Ability to work flexible hours, including evenings and weekends, and longer shifts if needed.

Nice To Haves

• Ability to work effectively with people with disabilities or other special needs.

Responsibilities

• Supervise production activities to ensure goals are met.
• Serve at times as the Supervisor in Charge of the entire facility.
• Provide a high level of guest and donor service.
• Ensure Easterseals-Goodwill policies and procedures are uniformly enforced and followed.
• Perform duties according to established ESGW Best Practices.
• Respond to changing operational needs and fluctuations in donations and goods-processing volume.
• Show initiative and move between assignments as priorities change.
• Cross-train and assist in all aspects of retail and production operations.

Benefits

• Medical, vision, dental, and voluntary products.
• Paid time off (PTO).
• 401(k) retirement plan with up to a 4% contribution.
• Tuition assistance.
• Flexible spending and health savings accounts.
• 10% discount on ESGW services.
• Employee wellness program.
• 30% discount at Goodwill stores.
• Potential eligibility for Public Service Loan Forgiveness on qualifying loans, subject to program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED