Production Supervisor
SCN BestCo•Mooresville, NC
About The Position
SCN BestCo is seeking a Production Supervisor for the Soft Chew C Shift. The role leads and coaches a shift team to meet safety, quality, scrap, labor, and production goals in a manufacturing environment. The supervisor oversees compliance with FDA, OSHA, EPA, facility, and cGMP requirements; coordinates personnel, equipment, materials, and production records; and ensures production follows batch records and standard operating procedures. The position supervises 15–25 team members and works cross-functionally with safety, quality, maintenance, and warehouse teams.
Requirements
- High school diploma or GED.
- At least 2 years of prior supervisory experience in a GMP manufacturing environment, or at least 3 years of demonstrated leadership ability in a skilled operator or team lead position at SCN BestCo.
- Commitment to a high level of ownership of safety, hygiene, quality, and cGMP practices.
- Demonstrated troubleshooting ability, excellent attendance and safety record, and strong work ethic.
- Ability to coach, motivate, and hold employees accountable.
- Excellent verbal, written, and interpersonal communication skills, including the ability to communicate at all levels of the organization.
- Ability to work independently under pressure in a fast-paced, team-oriented, changing manufacturing environment.
- Basic proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, and Word.
Nice To Haves
- Associate degree, technical certification or diploma, or bachelor’s degree.
- More than 2 years of manufacturing experience.
- More than 2 years of supervisory experience.
- Confectionery, pharmaceutical, or food manufacturing experience.
- Experience with Lean Manufacturing, Six Sigma, 5S, and Kaizen events.
- Knowledge of cGMP and 21 CFR.
Responsibilities
- Communicate with and coach shift teams to achieve department safety, quality, and scrap goals, including batch record corrections, material handling, and cleaning activities.
- Ensure compliance with FDA, OSHA, and EPA requirements.
- Own team activities to ensure raw materials are weighed according to batch record instructions and standard operating procedures, supporting right-first-time production.
- Adhere to red zone policy, facility requirements, and weigh scale standards.
- Organize the shift team to optimize use of personnel and equipment.
- Hold direct reports accountable; conduct performance evaluations and monitor compensation and overtime.
- Motivate and communicate with employees to maintain morale and adherence to standard work.
- Follow the weekly production schedule, predict production start and finish times, coordinate raw material and component delivery with the warehouse, and order production batch records.
- Conduct routine housekeeping inspections and observe team behaviors to ensure consistency with standard operating procedures.
- Prepare for and participate in internal and external safety and cGMP audits.
- Lead investigations into safety, quality, and downtime from W&D events; determine root causes and develop corrective and preventive actions.
- Develop and revise standard operating procedures.
- Communicate with safety, quality, and maintenance support leaders, escalate problems that may affect safety, quality, or productivity, and propose solutions.
- Conduct recruiting interviews and recommend hires, promotions, transfers, and discharges.
- Cross-train in other production areas to provide coverage during other supervisors’ vacations and absences.
- Proactively manage the shift to meet labor and scrap cost standards.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
