Production Supervisor - Quality IQ

Ford • Buffalo, NY

6d • $86,600 - $144,900 • Onsite

About The Position

The Quality Supervisor position is a supervisory leadership role supported by on-the-job training, development, and opportunity for career progression. Production Supervisors are expected to be resilient, detail-oriented, ambitious, self-starting, and demonstrate high integrity.

Requirements

• High School Diploma or GED Required
• 1+ years of Engineering/Manufacturing experience; experience in Quality processes is highly desirable
• Microsoft Office Knowledge (Word/Excel/Outlook/PowerPoint)
• Proficiency in computer skills
• Understanding of internal OIS sheets to confirm correct processes are being followed
• Strong problem-solving skills and data driven approach
• Proven critical thinker and troubleshooter to deliver industry leading quality
• Strong organizational skills
• Candidate must be a self-starter and have ability to work independently in a fast-paced environment
• Ability to multi-task
• Ability to build strong, professional relationship
• Candidate must be willing to work a flexible schedule, (including RDOs and different shifts) as needed
• Successful candidate must be able to demonstrate FORD behaviors combined with outstanding interpersonal, teambuilding, and communication skills.
• Ability to maintain a high level of professionalism in difficult and stressful situations
• Two-way communicator who actively listens to hourly team members, leaders, business partners and customers
• Highly committed to continuous improvement, while applying innovative solutions with a customer first mindset
• Create a culture of safety and quality and apply and implement workplace policies
• Administer the CBA (collective bargaining agreement) consistently and effectively
• Values different opinions & is open to ideas & perspectives from others
• Capable of assigning work to unionized hourly workforce and holding employees accountable for following processes pertaining to daily work assignments in terms safety, quality, and throughput

Nice To Haves

• Bachelor’s degree in related field of Quality
• Previous Incoming Quality Supervision
• Previous automotive and quality analysis experience
• Demonstrated experience in accomplishing tasks and objectives
• Proven problem-solving ability

Responsibilities

• Prepare and manage standard reports for Quality reviews both plant and executive level
• Lead daily Quality meetings and co-lead incoming quality meetings
• Clearly communicate incoming/outgoing Quality issue details to plant personnel
• Coach team and confirm containment actions, dock holds, and special checks are in place to eliminate any impact to customer during quality concerns.
• Support expedited concern resolution with cross functional teams using an innovative approach
• Make quality calls that are in line with the customer acceptance level and liability of defect
• Review rejected parts for quality integrity and decide next steps
• Work cross-department; Initiate containment, investigate/determine root cause, push team (internal/external) to implement corrective actions
• Investigate incoming quality concerns, collecting valid evidence & proof
• Raise incoming quality concerns in GSAR QR system
• Coordinate incoming part sorting/containment (including sorting at plant or arranging shipment of defective/suspect parts back to supplier).
• Review and analyze Supplier 8D reports through to effective closure, including chargebacks & disputes
• Effectively contain suspect incoming and outgoing parts to protect customer
• Communicate clearly with suppliers and manage any conflicts between affected parties
• Supervise hourly employees (skilled & non-skilled) for quality support and data collection
• Communication and recognition
• Build Team Member capability and accountability
• Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks
• Basic administration of supervisory responsibilities and documents
• Optimize outputs in accordance with budgets and cost objectives
• Identify sources of variation within a production environment effectively and efficiently and drive improvements and change to support “World Class Quality”

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED