Title Production Specialist - Westcor Land Title Insurance Company

Ardán•Plymouth Meeting, PA

1d•Onsite

About The Position

The Production Specialist role involves examining and verifying titles, creating title commitments, and managing daily work to meet client service level agreements. This position requires a strong attention to detail, the ability to handle multiple tasks, and a commitment to quality in all title deliverables. The specialist will also be responsible for processing files, ordering search products, and reviewing various reports to manage workload effectively. This role requires meticulous validation of information, comparison of data, and manual correction of any errors. Additionally, the specialist will handle rush requests, communicate order status, and maintain detailed records of tasks and progress. Cross-training and supporting other departments are also key aspects of this position.

Requirements

Strong familiarity with data entry
Knowledge or strong interest in title escrow
Demonstrated typing accuracy
Excellent written, verbal and social communication skills
Ability to handle multiple tasks to prioritize needs and expedite tasks upon request
1+ years of related experience

Nice To Haves

Experience utilizing ResWare or similar title software preferred
Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats.
Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment.
Strong attention to detail, excellent organizational skills, ability to produce at high volume and capacity to work under pressure and tight deadlines.
Capable of generating a high degree of respect and trust to develop and maintain strong relationships with business partners across all levels of stakeholders.

Responsibilities

Examine and verify titles
Examine title reports from outside abstractors
Create and understand title commitments along with other title deliverables
Prioritize daily work to ensure client SLA’s are met for each metric assigned during the title process
Assists in processing files with a high degree of quality
Order search products and tax certifications
Review and interpret reports and/or queues to manage workload
Validate information by comparing it to source documents and data
Compare data and documents returned with search requirements and manually obtain missing elements
Confirm, corroborate, and remove unnecessary data, or combine data from several sources
Manually rekey any errors
Handle rush requests and communicate order status with other departments in the company
Retain detailed accounts of tasks, files, and progress
File information into spreadsheets, databases and customer relationship management systems
Check completed work for errors or duplicate information before submitting the final product
Audit reports and sheets of data
Cross train and support other departments as needed