Production Quality Manager

Lily and Fox • Arlington Heights, IL

5d • Onsite

About The Position

Lily and Fox is a fast-growing beauty brand best known for the largest selection of nail wraps in the world. We ship millions of orders to customers around the world with operations in the US, Canada, Australia, and Germany. We have made it our mission to make beauty more affordable, and every day we find ways to pass savings back to our customers so they can have the manicure of their dreams without having to sacrifice anything.
We are hiring our first dedicated Production Quality Manager to lead our Quality Control and Inspection Team, and to help us build in-house manufacturing capacity in Illinois.
We're looking for a Production Quality Manager who can run the floor today while building the system for tomorrow. You'll own our end-to-end Inspection and Quality Control operation, lead our small growing Quality Control team, do inspections when needed, and set clear standards. You will ensure that the millions of products a year that we ship make our customers smile. You will have full ownership of identifying bottlenecks and overhauling processes to support your team's growth. You will lead your team with confidence as we build out on-site manufacturing to bring our next generation of industry-defining products to market.

Requirements

• Excellent written and verbal communication skills in English
• Must be at least 18 years of age
• Must have a valid driver’s license
• Must be authorized to work in the United States
• Basic math skills (addition, subtraction, multiplication, and division)
• Ability to stand for extended periods of time
• Ability to move over, under, and around shelves and other objects
• Full use of hands and fingers to perform tasks
• Ability to work flexible shifts including weekends, and/or holidays
• 2+ years experience in print quality, pre-press, or print production
• Experience managing flexible substrates
• Team management experience
• Strong attention to detail
• Highly organized
• Excited to get things done, in a fast-paced environment
• Interested in learning new skills
• Ability to problem solve and prioritize tasks to ensure efficiency

Responsibilities

• Lead and expand our Product Inspection and Quality Control team, including hiring, training, and performance management
• Own daily inspection and product processing operations
• Perform inspections as needed
• Track and deliver against KPIs
• Monitor customer feedback and translate insights into product and process improvements
• Partner cross-functionally with Customer Service, Fulfillment, Inventory Planning, and Manufacturing
• Identify and implement quality assurance systems and process improvements
• Manage supplier relationships to enforce product quality standards
• Complete other tasks as needed

Benefits

• Attractive salary + equity
• Company paid insurance (medical, dental, vision, life, and disability insurance)
• 4 weeks PTO per year annually
• Coaching and training
• Huge opportunities to learn new skills and grow with the company!
• Being a part of a fast-growing international business!
• A chance to build the Quality Control function of a fast-scaling, international DTC brand

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed