Production Quality Engineer

Gentex Corporation•Zeeland, MI

16h

About The Position

The Production Quality Engineer provides technical quality engineering support to the Customer Quality Engineering team at the point of manufacturing. The role focuses on containing and analyzing customer zero-mile and warranty returns and implementing corrective actions. It also drives manufacturing and product/process improvements, coordinates cross-functional problem solving, and communicates customer concerns and lessons learned to manufacturing and product development teams. The role requires influential leadership, clear communication grounded in data and facts, effective teamwork, alignment of people and resources with organizational objectives, and balancing stakeholder needs. The employee is expected to maintain honesty, integrity, and confidentiality; follow company policies and safety regulations; and promote a safe workplace while performing duties.

Requirements

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Quality, or a related field, or an equivalent combination of education and relevant work experience.
Strong understanding of Gentex manufacturing processes and procedures.
Ability to understand and communicate engineering concepts and manufacturing processes.
Proficiency in problem-solving tools, CT+, and BI.
Proficiency in Microsoft Office Suite.

Nice To Haves

At least three years of automotive experience, preferred, including one year in quality.

Responsibilities

Investigate manufacturing-related customer returns using formal problem-solving tools and document findings in CT+.
Lead cross-functional teams through the problem-solving process as needed.
Clarify customer expectations and communicate them to the appropriate manufacturing team.
Prioritize quality issues and projects for execution by the manufacturing team.
Provide the manufacturing team with a pulse of customers through various communication channels.
Identify and coordinate continuous improvement activities within the assigned manufacturing area.
Assess risk and validate changes to manufacturing processes.
Drive product and process improvements as early as possible in the manufacturing value stream to maximize company benefit.
Communicate continuous improvement opportunities to product development teams for new product launches based on lessons learned from field concerns.
Perform other duties as assigned.
Align personnel and other resources with organizational vision and objectives, provide clear direction, and remove obstacles to work.
Build effective partnerships and collaborate with others to meet shared objectives.
Anticipate and balance stakeholder needs, listen to understand and prioritize requirements, and keep stakeholders updated on project status.
Comply with company policies and procedures and safety regulations, and promote a safe workplace.