Production Quality Analyst (Commercial Lending)
About The Position
As a Production Quality Analyst within PNC's Quality Risk Assurance department, you will be based in Pittsburgh, PA or Denver, CO. The essential function of a Production Quality Analyst is ensuring PNC has all necessary loan documentation to properly execute and collateralize commercial loans. This team conducts a quality review of the Document Control Center (DCC), who prepare commercial loan packages and input all necessary information into CLASS and ACBS based on the requirements outlined in each transaction’s Credit Approval. This team, Post Quality Review (PQR), is responsible for ensuring the most critical aspects of the DCC’s processing work is fully complete and accurate to mitigate risk impacts to PNC and the customer. We seek motivated, driven, keen, and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation, cooperation, and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending and Leasing Operations organization. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Requirements
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Bachelors
- No Required Certification(s)
- No Required License(s)
Nice To Haves
- System experience with ACBS, ACLS, CUI, and CLASS.
- Document review knowledge.
- Understanding of collateral and loan structures.
- Change Management
- Corporate Governance
- Data Analytics
- Process Efficiencies
- Process Improvements
- Risk Assessments
Responsibilities
- Utilizing standard procedures, conducts quality review and analysis of the work performed by staff supporting a specific line of business or functional area.
- Identifies systemic issues and facilitates correction.
- Reviews complex transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
- Ensures the appropriate materials and documentation are available to complete the transaction and/or work process.
- Identifies systemic issues and facilitates effective root cause analysis and corrective actions.
- Works with staff to develop and improve incoming quality.
- Provides recommendations for issues and/or continuous improvement projects.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
