Production Print Associate - Portland, OR
About The Position
Join Xerox as a Service Delivery Associate, where you will help deliver on-site customer solutions through mailroom services, print and document operations, and administrative support. In this role, you will support daily operations, maintain service quality, and provide a strong customer experience through reliable execution and attention to detail. This role offers the opportunity to play a key role in delivering day-to-day service excellence for client operations, gain hands-on experience with print, mailroom, document, and office support services, build customer-facing experience in a fast-paced operational environment, develop skills across equipment support, administrative tasks, and service delivery, and receive training on Xerox systems and equipment.
Requirements
- High School Diploma or equivalent required
- 1+ year of customer service or operations support experience preferred
- Strong communication, organization, and interpersonal skills
- Functional knowledge of Microsoft Word, Excel, and Outlook
- Ability to multitask, work independently, solve problems, and perform light physical tasks as needed
Responsibilities
- Operate office and production equipment, including printers, scanners, inserters, and fax machines
- Support mail handling activities such as sorting, scanning, distribution, and package tracking
- Prepare, print, and finish documents, including stapling, binding, and laminating
- Maintain accurate logs for billing, meter reads, production jobs, and reporting tasks
- Monitor supplies, support SLA compliance, and escalate service issues when needed
Benefits
- Comprehensive suite of benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
