Production Planner

Laborup•Rochester, NY

10d

About The Position

An experienced Manufacturing Production Planner is needed for a growing precision manufacturing operation in the Rochester, NY area. The role owns customer orders through the manufacturing process and coordinates with production, purchasing, engineering, quality, and shipping to manage priorities, track progress, and keep deliveries on schedule. The planner should understand manufacturing operations and production workflows and be comfortable using ERP systems to manage orders, materials, and work-in-process. This is a collaborative position involving customer communication, production scheduling, material coordination, order tracking, shipping documentation, inventory accuracy, and continuous improvement.

Requirements

3–5 years of production planning, manufacturing scheduling, or related experience preferred.
Experience in a manufacturing environment; precision machining or machine shop experience is strongly preferred.
Strong understanding of manufacturing workflows, production lead times, material requirements, and work-in-process.
Experience with ERP/MRP systems; Epicor experience is a strong plus.
Ability to manage multiple customer orders, changing production priorities, and competing deadlines.
Strong communication skills and confidence working directly with customers and internal manufacturing teams.
Proficiency with Microsoft Excel and other Microsoft Office applications.
Strong organizational skills, attention to detail, and a proactive approach to problem-solving.
Bachelor's degree in Supply Chain Management, Business Administration, or a related field preferred; equivalent manufacturing experience will be considered.

Nice To Haves

Precision machining or machine shop experience.
Epicor experience.
Bachelor's degree in Supply Chain Management, Business Administration, or a related field.

Responsibilities

Own customer orders throughout the manufacturing process, coordinating production priorities and delivery schedules to meet customer requirements.
Monitor production progress, material availability, lead times, and work-in-process (WIP) to identify potential delays and keep orders moving.
Work with production and purchasing teams to ensure materials, components, and outside services are available when needed.
Serve as a primary contact for assigned customers, providing updates on order status, delivery timelines, and scheduling changes.
Maintain accurate job information, production updates, and WIP records in the ERP system.
Coordinate with engineering and quality teams to resolve manufacturing issues that could affect production or delivery schedules.
Partner with shipping and receiving to ensure completed orders are shipped accurately and on time, including preparing required shipping documentation.
Support inventory accuracy, cycle counting, and continuous improvement efforts.