Production Planner

ECK INDUSTRIES INC • Manitowoc, WI

3d • Onsite

About The Position

The Production Planner develops, maintains, and coordinates production schedules to meet customer delivery requirements and support efficient production operations. The role works closely with the Production Control Manager, production departments, and customers to monitor order progress, identify potential delays, and communicate production status.

The position reviews customer orders, inventory information, production requirements, and material availability to support accurate scheduling and timely order completion. It coordinates with department supervisors and other teams to verify part availability and production status, and may walk the production floor to check progress and follow up on customer inquiries. The Production Planner maintains accurate schedules and related customer order, inventory, and purchase order information in company systems, communicates with customers about order progress and anticipated completion dates, and escalates quality concerns, complaints, or other issues to the appropriate department. The role also provides status updates to the Production Control Manager and works collaboratively across production, customer service, sales, and other departments.

Requirements

• Strong organizational and time management skills, including the ability to manage multiple priorities.
• Excellent communication and interpersonal skills, including active listening.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively with production personnel, supervisors, management, and customers.
• Proficient computer skills, including Microsoft Office, and ability to learn production scheduling and inventory management software.
• Knowledge of, or ability to learn, aluminum casting processes.
• Ability to adapt to changing production schedules and customer requirements.

Nice To Haves

• Associate or bachelor’s degree in Supply Chain Management from a two-year or four-year college or technical school preferred.
• Training in enterprise resource planning (ERP) systems, inventory management, or production scheduling software is a plus.
• Previous experience in production planning, scheduling, manufacturing, or customer service preferred (at least one year).

Responsibilities

• Develop, maintain, and update production schedules based on customer requirements, production capacity, and material availability.
• Monitor production progress and identify scheduling conflicts, material shortages, or delays; communicate concerns to the Production Control Manager and appropriate departments.
• Review customer orders, inventory information, and production requirements to support accurate scheduling and timely order completion.
• Coordinate with department supervisors to monitor production status, verify part availability, and obtain updates on scheduled work.
• Walk the production floor as needed to verify part status, monitor progress, and follow up on customer inquiries.
• Monitor inventory levels and communicate potential shortages or concerns that could affect production schedules.
• Maintain accurate production schedules, customer order information, inventory information, and purchase order status within company systems.
• Communicate with customers by telephone, email, or in person regarding production status, order progress, and anticipated completion dates.
• Respond to customer inquiries about production status and scheduling, referring quality concerns, complaints, or other issues to the appropriate department.
• Provide regular production status updates to the Production Control Manager and communicate schedule changes or potential delivery delays to appropriate internal departments.
• Work collaboratively with production, customer service, sales, and other departments to support customer requirements and production priorities.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed