Production Planner

Computacenter • Buffalo Grove, IL

3d • Onsite

About The Position

The Production Planner is part of Computacenter’s Integration Center team and drives end-to-end execution across planning, order fulfillment, systems operations, and customer delivery. The role coordinates with program management, supply chain, warehouse operations, and customer-facing teams; owns the integrity of Production Schedules; translates demand into executable plans; and helps move orders from intake through shipment and completion. It combines strategic oversight with hands-on execution, including identifying risks, blockers, and operational issues in SAP and order-management workflows. The Production Planner is a key contact for internal teams and external customers, supporting accountability, expectation management, and a high-quality delivery experience.

This is an office-based position, with Production Planners assigned space at their Integration Center. Access to the office, warehouse, and Integration Center space is provided via an assigned keycard. Compensation is $26 USD per hour.

Requirements

• End-to-end understanding of planning, order fulfillment, and logistics.
• Experience with order management, returns, and troubleshooting.
• Ability to manage timelines, priorities, and multiple workflows.
• Strong analytical skills and a proactive, solution-oriented approach.
• Ability to work effectively across teams and stakeholders.
• Ability to provide clear, concise updates to internal teams and customers.
• Accuracy in data, schedules, and system updates.
• Ability to thrive in fast-paced, deadline-driven environments.
• Excellent verbal and written communication skills.
• Ability to work independently as well as with peers.
• Strong working knowledge of computer system applications such as Windows, Microsoft Office, SAP, and Salesforce.

Responsibilities

• Own and maintain the Production Schedule, tracking status, milestones, and risks accurately and in real time.
• Build and manage project timelines and support intake, kickoff, and execution of new orders and programs.
• Execute and troubleshoot operational activities, including outbound deliveries, order issues, and returns.
• Lead the Change Request lifecycle, including tracking, prioritization, approvals, and execution with cross-functional teams.
• Manage RMA processes, including vendor coordination, status tracking, and stakeholder communication.
• Control the onboarding of new Projects and Services into the Integration Center.
• Monitor daily operations, communicate blockers, and drive resolution across teams.
• Serve as a primary point of contact for internal customers, providing updates, documentation, and configuration follow-ups.
• Track shipments, logistics activity, and operational metrics, and ensure documentation accuracy and approvals.
• Maintain operational trackers and ticketing systems such as ServiceNow for visibility and accountability.

Benefits

• The company describes an attractive mix of benefit plans intended to contribute to employees’ health, future financial security, and peace of mind.
• Competitive compensation plans.
• Long-term career opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed